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  • Posted: Nov 22, 2016
    Deadline: Not specified
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    JUMIA is an e-commerce startup with an aim to mimic Amazon’s success by delivering a wide range of items, from toys to generators across the African continent. Shortly after the startup of the business in Nigeria, JUMIA launched warehouses in four other growing countries which include: Egypt, Morocco, Kenya and Cote d'Ivoire.
    Read more about this company

     

    Delivery Associate

    Delivery Associate Job Responsibilities

    • Drive safely and deliver products within deadlines.
    • Analyze delivery address, determine appropriate routes and maintain schedule.
    • Follow local by-laws and road regulations.
    • Collect payments from customer at the time of product delivery.
    • Work with support team to provide exceptional customer services and address customer concerns.
    • Provide special care in delivering fragile and hazardous products
    • Ask for feedback on provided services and channel clients’ complaints to the direct supervisor
    • Inform clients on new products and services ( use Jumia App, current offers etc)
    • Deliver a wide variety of items to different addresses and through different routes

    Qualifications for the Delivery Associate Job

    • Experience in logistics and delivery services
    • Excellent communication skills both written and spoken.
    • Excellent Knowledge of Nairobi routes and its environs
    • Exceptional customer service and interpersonal skills.
    • Proactive, Entrepreneurial and proven ability to deliver exceptional results.

    Additional Information

    • Valid Driving License
    • Possess a motor bike
    • An unparalleled personal and professional integrity

    Method of Application

    If You want to join some of the fastest growing companies in the world, please send your application to the following addresses, by specifying the position on the e-mail subject, hr.services@jumia.co.ke . Only shortlisted candidates will be contacted

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