Corporate Sales Executive - Broker Relationship at Britam

Key responsibilities;

• Secure new business directly or through intermediaries;
• Maintain excellent customer service to intermediaries and clients;
• Service existing business;
• Follow up on renewals for general insurance business;
• Forward proposal forms to underwriting department;
• Follow up premium collections;
• Prepare weekly reports as required;
• Undertake initial underwriting in accordance with set guidelines to ensure sound acceptance of risk;
• Respond to customer and client enquiries;
• Gather marketing intelligence including competition, new products and also about the Company's image;
• Undertake initial underwriting of business to ensure sound acceptance of risk (in liaison with the Sales Manager & Underwriting Manager on major risks before accepting);
• Handle customer complaints written or verbal and refer to head office where necessary;
• Gather all initial information required when claim arises and liaise on the same with Claims department;
• Present an excellent image of the Company;

Qualifications, Experience and Knowledge;

• Bachelors’ Degree in a business related field (Preferably insurance option)
• Professional qualification in Insurance (ACII or AIIK) or Diploma in Sales & Marketing;
• 3–4 years’ experience in General Insurance.
• A good understanding of the company’s products
• Proven ability to provide competent professional advise
• Knowledge of insurance regulatory requirements
• Knowledge of insurance products
• Sales and marketing management skills

Performance Measure;

• Meet the set target by acquiring new business with minimum losses to enhance profitability of the business underwritten;
• Growth of general insurance business to meet set annual premium targets;