• IT Support Job at Janta Kenya

  • Posted on: 25 November, 2016 Deadline: 8 December, 2016
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  • Janta Kenya is a HR Consultancy firm established with an objective of encompassing integral and necessary skills that most individuals and organizations need in everyday business. We have a team of professional HR consultants with extensive experience in all people management issues, and we are therefore well placed to offer advice for private, public and not-for-profit organisations.


    IT Support


    Responsibilities for the IT Support Job

    • Resolve end user issues related to hardware, network and communication systems and refer serious challenges/problems to superiors and obtain the necessary feedback on how to approach or solve critical issues.
    • Provide training to users for applications.
    • Initiate awareness on efficient and effective working ways for end users and on how end users can secure their systems.
    • Enforce end user security measures such as password policies and provide training and initiate awareness on the same.
    • Managing local area network, Wi-Fi, internet and other forms of connectivity
    • Overseeing, maintenance, upgrade and repair of ICT equipment
    • Maintain and expand e-commerce site
    • Customer service and account management
    • Large format production and graphic design
    • Coordinating with IT Corporate regarding infrastructure
    • Provide phone and email support to all employees.

    IT Support Job Qualifications

    • At least a bachelor’s degree in Information technology.
    • At least 3 years relevant experience.
    • Excellent knowledge of PC/LAN operating systems, Microsoft Windows, corporate ICT security and viral protection systems.
    • Sound knowledge of graphics and Microsoft windows network administration.
    • Ability to work with a diverse group of people.
    • Strong interpersonal and communication skills.
    • Good planning, organizational and analytical skills.

    Method of Application

    Interested candidates who meet the requirements are invited to send their CV to ‘vacancies@jantakenya.com’ indicating the job tittle “IT SUPPORT” on the subject line by 8th December 2016.Kindly indicate your preferred location.

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