• IT Support Job at Janta Kenya

  • Posted on: 25 November, 2016 Deadline: 8 December, 2016
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    Janta Kenya is a HR Consultancy firm established with an objective of encompassing integral and necessary skills that most individuals and organizations need in everyday business. We have a team of professional HR consultants with extensive experience in all people management issues, and we are therefore well placed to offer advice for private, public and not-for-profit organisations.
     

     

    IT Support

     

    Responsibilities for the IT Support Job

    • Resolve end user issues related to hardware, network and communication systems and refer serious challenges/problems to superiors and obtain the necessary feedback on how to approach or solve critical issues.
    • Provide training to users for applications.
    • Initiate awareness on efficient and effective working ways for end users and on how end users can secure their systems.
    • Enforce end user security measures such as password policies and provide training and initiate awareness on the same.
    • Managing local area network, Wi-Fi, internet and other forms of connectivity
    • Overseeing, maintenance, upgrade and repair of ICT equipment
    • Maintain and expand e-commerce site
    • Customer service and account management
    • Large format production and graphic design
    • Coordinating with IT Corporate regarding infrastructure
    • Provide phone and email support to all employees.

    IT Support Job Qualifications

    • At least a bachelor’s degree in Information technology.
    • At least 3 years relevant experience.
    • Excellent knowledge of PC/LAN operating systems, Microsoft Windows, corporate ICT security and viral protection systems.
    • Sound knowledge of graphics and Microsoft windows network administration.
    • Ability to work with a diverse group of people.
    • Strong interpersonal and communication skills.
    • Good planning, organizational and analytical skills.

    Method of Application

    Interested candidates who meet the requirements are invited to send their CV to ‘vacancies@jantakenya.com’ indicating the job tittle “IT SUPPORT” on the subject line by 8th December 2016.Kindly indicate your preferred location.

    Have you ever wondered what people doing similar jobs in different companies and industries earn? Contribute anonymously to Kenya's No. 1 Salary Database. Join MySalaryScale.
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