Microsoft Corporation (commonly referred to as Microsoft or MS) is an American multinational technology company headquartered in Redmond, Washington, that develops, manufactures, licenses, supports and sells computer software, consumer electronics and personal computers and services. Its best known software products are the Microsoft Windows line of operating systems, Microsoft Office office suite, and Internet Explorer and Edge web browsers. Its flagship hardware products are the Xbox video game consoles and the Microsoft Surface tablet lineup. As of 2011, it was the world's largest software maker by revenue, and one of the world's most valuable companies.
Works with Account Executives to Identify opportunities for new Services thru existing and new customer delivery relationships. Expands Microsoft footprint across assigned account(s). During the Presales process, the ADE enables and supports the Pursuit Lead.
Leads a virtual team in ascertaining customer IT priorities and setting long-term strategy for service delivery that aligns to business objectives. Produces value-based outcomes for customers whilst overseeing/supporting services delivered by our Global Domain delivery teams.
Responsible for prioritizing strategic business objectives, performing bottom-up business planning and quarterly reviews. ADEs are responsible for services revenue (both MCS and Premier) forecasting.
Communicates vision, drives account strategies/commitments together w/ mentoring relevant roles w/in Services Account teams. Develops team & provides feedback on employee performance. Takes ownership of & resolves escalations within their customer(s).
Experiences Required: Key Experiences, Skills and Knowledge:
Impact and Influence
Analytical Problem Solving
Building Customer/Partner Relationships
Product & Technology Expertise
Years Experience: 5+ primarily in a client-facing role
Bachelor’s Degree (B.S./B.A.) in Computer Science, Engineering or equivalent
Interested and qualified? Go to Microsoft career website on careers.microsoft.com to apply