• Customer Service Representative Job at Flexi-Personnel

  • Posted on: 13 December, 2016 Deadline: 13 December, 2016
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  • Flexi Personnel Ltd is a HR Company that was founded in 2008. It is currently the fastest growing HR firm in Kenya offering a wide range of services including Headhunting and Executive selection, Outsourced Labor management, HR Outsourcing, Outsourced Payroll Management, HR consultancy, Psychometric Assessments and Expatriate Services and relocation support. What makes us a unique Recruitment and Outsourcing Agency in Kenya, and the whole of Africa, is our systematic approach and listening to our clients’ recruitment and payroll needs. We've offered and will continue offering appropriate solutions to our clients. We only forward candidates within the client’s specification. As a Recruitment firm, integrity and value are key elements of our Recruitment, Staff Outsourcing, Payroll Management, and HR Consultancy services. We deliver to our promise to our clients within a 3-day deadline. This is enhanced by our dedicated team of recruitment, screening, and management experts.
     

    Customer Service Representative

     

     
     

    The ideal candidate must have outstanding computer skills and ready to work in a call centre.

    Key Responsibilities
    • Screening and moderating user submitted content, answering support requests and performing support functions.
    • Moderating and screening written user content on Profiles
    • Moderating and screening user submitted photos
    • Answering Online Help Requests
    • Answering telephone support requests
    • Processing Testimonials (depending on language)
    • Various support tasks assigned
    Key Skills and Competences
    • Internet and Computer literate
    • Excellent communication skills.
    • Degree/ Diploma in any field
    • Passion for Customer Service
    • Ability to respond promptly to customer inquiries
    • Ability to multitask and take up more workload when required
    • Ability to work with multiple tabs and multiple browsers efficiently in a web browser based support system (speed and accuracy are important)
    • Very good work ethics (is reliable, motivated, professional)

    Ladies are encouraged to apply

    Method of Application

    To apply, send your CV and cover letter only to cvs@flexi-personnel.com before close of business 13th December, 2016.
     
    Clearly indicate the position applied for on the subject line.
    NB: Flexi Personnel Ltd does not charge candidates for job placement.

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