• Senior Operations Officer Job at Uchumi Supermarket

  • Posted on: 15 December, 2016 Deadline: 22 December, 2016
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    Welcome to Uchumi Supermarkets Limited in Kenya, Your home of Value. Uchumi is the oldest supermarket chain in Kenya, currently celebrating 40 years. With shops in Nairobi, Karatina, Meru, Eldoret, Kericho, Mombasa and Kisumu .Uchumi continues to grow steadily with new branches coming near you. Welcome to Kenya’s finest home of value, freshest fruits and vegetables, healthiest bread and pastries, friendly customer service and widest variety of local quality merchandise. Enjoy value added services in our hyper branches, or step in for quick friendly service at our express counters. Stop and Shop for friends and relatives on your way upcountry at one of our up country branches. --- HISTORY On 17th December 1976, Uchumi shareholders-Industrial Commercial & Development Corporation (ICDC), Kenya Wine Agencies Limited (KWAL) and Kenya National Trading Corporation (KNTC) - all Government owned parastatals entered into a management contract with Standa SPA of Italy. Standa, a leading supermarket group with a presence in Europe and vast retail experience was given the task to manage and train Kenyan personnel who would eventually take over the running of the organization. In the 1990's Uchumi spearheaded the hypermarket concept in Kenya. In early 2000s Uchumi started to experience financial and operational difficulties occasioned by a sub-optimal expansion strategy coupled with weak internal control systems.. As a result, on 31st May 2006, the Board of Directors resolved that the Company ceases operations and on 2nd June 2006, the Debenture Holders placed the Company under receivership. Simultaneously, the Capital Markets Authority (CMA) suspended the Company’s listing on the Nairobi Securities Exchange (NSE). Following a framework agreement between the Government of Kenya, suppliers and debenture holders, the company is revived and commenced operations from 15th July, 2006 under Specialized Receiver Manager (SRM) and interim management. The management and staff have since worked tirelessly to redeem the company. From a negative bottom line in 2006, the company has reported profits in the last three financial years. The lending banks in turn lifted the company’s receivership in 2010 and the company was successfully re-listed in the Nairobi Securities Exchange on 31st May 2011 – exactly five years to the date that it was suspended. The company is indebted in gratitude to the government, lending banks, our suppliers, customers and shareholders for their support and commitment to saving one of Kenya’s oldest strongest brands.

    Senior Operations Officer


    Job Purpose

    The role will have overall responsibility of managing the value chain of core activities of the retail chain of supermarkets including inbound operations and outbound activities at a group level.

    Senior Operations Officer Job Key Responsibilities

    • Working in collaboration with the COO to plan and formulate strategies in collaboration with the leadership team
    • Managing operations and overseeing the general performance of all retail chains while ensuring all legal, corporate governance and regulatory requirements are complied with
    • Coordinating and driving the annual operations plan and annual budget to support the strategic direction set by the leadership team
    • Providing leadership in managing the business operations, product and business development
    • Ensuring operating procedures and controls are established and communicated to solidify management control and direction of the organization
    • Building out the supply chain and logistics back bone to support the growth of the company Overseeing the overall operations of the business including store planning and design, distribution and logistics
    • Managing key supplier relationships and improving back-margins
    • Identifying, researching and exploiting of potential growth and expansion opportunities including mergers, acquisitions, potential investors both local and overseas
    • Developing and implementing regular reporting (to be shared with the Board) on key metrics and success factors to determine the effectiveness and efficiency of operating conditions
    • Motivating and leading a high performance leadership team to consistently achieve sales, profitability, cash flow targets and all business objectives

    Qualifications and Skills Required for the Senior Operations Officer Job

    • A Masters degree in a Business or Operations related field with at least 5 years’ experience , three (3) years of which must be in a leadership level in a retail supermarket industry or any other relevant field
    • Experience in value chain management will be an added advantage
    • Excellent judgment and creative problem solving skills including negotiation and conflict resolution skills
    • Strong mentoring, coaching experience to a team with diverse levels of expertise
    • Clean record from Police (preferable CID or NIS)

    Method of Application

    If you can clearly demonstrate your ability to deliver the role requirements, please submit your application and detailed CV indicating:

    1. your current and expected remuneration
    2. three (3) referees, two of which should be former supervisors/employers

    Kindly forward your application to Recruitment@Uchumi.com indicating the position of interest as the subject. Application deadline is 22nd December 2016

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