• Assistant Executive Housekeeper at Fairmont Hotels

  • Posted on: 16 December, 2016 Deadline: Not Specified
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  • Fairmont The Norfolk Hotel has played a leading role in Kenya's colorful history, and continues to be Nairobi's finest and best-known luxury hotel. The town and later the modern city of Nairobi grew up around Fairmont The Norfolk hotel, which boasts 165 guest rooms and suites, and still has its own private tropical gardens. The hotel is still the traditional starting point for safaris and the Lord Delamere Terrace is modern Nairobi's most famous meeting place, where drinks and light meals are served continuously from morning until midnight.

    Assistant Executive Housekeeper

     

    Summary Of Responsibilities

    Reporting to the Executive House Keeper, responsibilities and essential job functions include but are not limited to the following:

    • Consistently offer professional, friendly and engaging service
    • Supervise the day-to-day operation of the department to ensure service standards are followed
    • Maintain all guest rooms, public areas and heart of the house areas; ensuring that the highest standard of cleanliness is met
    • Monitor labor costs while ensuring effective scheduling and department productivity
    • Assist with preventative maintenance programs while working with the Chief Engineer
    • Address guest concerns and react quickly; logging and notifying proper departments as required
    • Manage the departmental budget in a fiscally responsible manner
    • Ensure effective communication, including coaching and performance management
    • Attend regularly scheduled departmental meetings
    • Follow departmental policies and procedures
    • Report necessary maintenance items
    • Follow all safety and sanitation policies
    • Other duties as assigned

    Primary Location

    Kenya-Nairobi-Fairmont The Norfolk

    Employee Status

    Regular

    Job Level

    Management / Supervisory

    Schedule

    Full-time

    Shift

    Rotating / Shift Work

    Travel

    No

    Qualifications

     

    • Previous leadership experience required
    • Computer literate in Microsoft Window applications required
    • University/College degree in a related discipline an asset
    • Excellent communication and organizational skills
    • Strong interpersonal and problem solving abilities
    • Highly responsible & reliable
    • Ability to work cohesively as part of a team
    • Ability to focus attention on guest needs, remaining calm and courteous at all times
    • Previous leadership experience required

    Visa Requirements: Must Be A Kenya Citizen

    Method of Application

    Interested and qualified? Go to Fairmont Hotels & Resorts career website on frhi.taleo.net to apply

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