Regional Manager Job at AIDS Healthcare Foundation

Summary
The Regional Manager represents AHF’s mission and core values on a county basis while developing relationships with community resources and growing AHF’s business lines within the Region. The Regional Manager maintains extensive knowledge of standards of HIV/AIDS care and knowledge of contracts for services and programs.

Essential Duties & Responsibilities

Summary
The Regional Manager represents AHF’s mission and core values on a local and county basis while developing relationships with community resources and growing AHF’s business lines within the Region. The Regional Manager maintains extensive knowledge of standards of HIV/AIDS care and knowledge of contracts for services and programs.  

Leadership and Management

• As a Manager, he/she oversees AHF medical operations in the county and supports the Medical Director to efficiently and effectively deliver quality clinical services in the state/region.
• Provides technical support to the Prevention and Treatment program and ensures linkage of outreach activities to treatment and care program through well-established processes of patient linkages and service integration
• Attends key technical partners meetings and provides feedback to management through the Medical Director
• Ensures that CMEs are conducted in all sites and participates in the facilitation of CME sessions.
• Leads the development of work plans for the sites within his/region
• He/she participates in staff need assessment, interviewing, and induction of new hired staff. 
• He/she participates in setting performance targets and staff appraisal, disciplining and addressing complaints of employees under his/her supervision.
• Supports the operations of the programs in the region to ensure efficient service delivery in each site/program area
• Ensures standard quality of clinical services is delivered at all AHF supported sites in the region. He/She will lead quality assurance initiatives in the region
• Provides periodic comprehensive support supervision reports, adhering to the tools provided by AHF
• Promotes the implementation of standard operating procedures for all activities relating to good clinical practice and ensures functional QI teams are in existence at site levels
• Supervises and implements quality management activities and quality benchmarks monitoring, facilitation of quality assurance and quality improvement sessions.
• Strengthens and ensures TB/HIV, PMTCT, ART, SMC services are delivered in an integrated service delivery model.
• Ensures optimal operations of the laboratory services, including  functioning of sample referral networks at regional level
• Provides on-site technical support and mentoring to the field staff and coordinate M&E of the project
• Ensures effective  patient flow in all sites, especially those with high volume of patients and coordinate  time motion surveys to monitor performance
• Oversees the timely collection, compilation and reporting of routine and specific data to guide decision making at site, regional and country program level.
• Identifies early warning resistance indicators and intervention strategies
• Remains updated on current trends and standards in clinical management of HIV/AIDS and related illnesses
• Participates in the elaboration/monitoring of annual targets and ensure that they are achieved in all regional sites
• Is the point person for management of difficult cases
• Spends at least 3 days per week providing direct  patient care

Supervisory Responsibilities:

• Provides direct supervision and mentorship to doctors, nurses, laboratory scientists, pharmacy technician working in the different facilities in the region to ensure continuous growth and learning
• Ensures timely compilation and submission of monthly drug inventory reports in coordination with the Program Pharmacist
• Works with the program pharmacist  to ensure that pharmacy operations are in accordance with good pharmacy practices
• Identifies and promotes operational research at site level and builds capacity among the staff  in case presentations and elaboration of scientific papers

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.    The requirements listed below are representative of the knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience

• Must be a Medical Doctor from a recognizable institution. Additional qualification in  Health systems management or public health will be an added advantage
• Minimum of Five years medical/health service experience preferred with a sound knowledge of basic medical disciplines to allow for accurate diagnosis and appropriate management of clinical problems.
• Three years or more of recent experience with HIV/AIDS treatment; two years minimum of administration and program management experience with knowledge of clinical protocols and procedures in the management of HIV related diseases.
• Experience in planning and budgeting  required
• Experience in quality management and assurance practices desired

Computer/Software Skills & Abilities

• To perform this job successfully, an individual should have knowledge of contact management systems; database software, spreadsheets and word processing systems.

Language Skills

• Ability to read, analyze, and interpret common scientific and technical journals, financial reports, and legal documents.
• Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community.
• Ability to write speeches and articles for publication that conform to prescribed style and format.
• Ability to effectively present information to top management, public groups, and/or boards of directors.
• Ability to write routine reports and correspondence.

Mathematical Skills

• Ability to work with mathematical concepts such as probability and statistical inference.
• Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.  
  
  Reasoning Ability
• Ability to define problems, collects data, establish facts, and draw valid conclusions.
• Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. 
• Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
  
  Other Skills & Abilities/Qualifications
• Must be able to travel 25 % of the time.
• Must be able to work flexible hours including evenings and weekends.
• Sensitivity to cultural, socioeconomic, ethnic, sexual orientation, and HIV/AIDS issues.
• Skill in communicating openly on sexual topics without prejudice.