LCS Coordinator – CSC at Krones LCS

Department: Service Department

Reporting Structure: Service Manager- East Africa

Overview of the Job: The LCS Coordinator – CSC contributes to the organisational goals by taking responsibility of the management and administration functions that support the effective running of projects led by the CSC Project Manager.

Task and Responsibilities

• Warranty Claims input and follow up, provide weekly status to CSC Project manager
• Interface between Krones East Africa and KAG Germany
• Support LCS with Ideas and technical help or proposals
• Organization, planning and validation of all maintenance activities and tasks in collaboration with the client
• Liaising and coordination between customer and CSC, KAG, KEA project management
• Cost and financial management of CSC projects (Raise quotations)
• Spare and wear parts management in co-operation with LCS Centre
• Provide SOKI report on a monthly basis to CSC Project

Knowledge and Experience

• One (1) year similar experience in a similar field
• Experience in SAP
• Knowledge of Krones industry
• Strong verbal and written skills
• Strong interpersonal skills – team builder and participant

Qualifications & Skills:

• Diploma in Business Management or Engineering
• Customer orientation

Personal competencies

• Self-motivated, independent, solution orientated, deadline driven individual with strong time management skills
• Strong analytical ability, attention to detail and strategic thinker
• Project a professional image, lead by example, encourage team work and compliance with work processes and procedures
• Build mutually beneficial relationships internally and externally

Specific job skills

• Highly skilled in time management
• Solid problem solving skills and ability to focus on both strategically and tactically to achieve business goals

Computer Skills

• MS Office – Word, Excel, outlook.