• Regional IT Operations Specialist - ESA Job at Save The Children

  • Posted on: 20 January, 2017 Deadline: Not Specified
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  • Since 1932, Save the Children has been a leading charity for underprivileged girls and boys in America and around the world.
     

    Regional IT Operations Specialist - ESA

     

    Role Purpose:

    Responsible for providing IT Operations support to country office IT leads in East and Southern Africa. This will include coaching, mentoring Country IT Staff, responding to IT support requests via Service Desk (JIRA), email, phone call or verbal reports, trouble shooting and performing assigned IT Operations projects.

     

    Qualifications and Experience

    • Degree in Information Technology or related field with minimum 5 years of work experience.
    • Familiarity with network infrastructure and operating systems.
    • Working knowledge of Windows Servers and client operating systems (Windows XP, 7,8 and 10).
    • Well versed in installation, configuration and troubleshooting of Microsoft Office, Outlook and Skype for Business, SharePoint Online spaces.
    • Familiar with Microsoft technologies, Active Directory, Exchange and Office 365.
    • Knowledge of TCP/IP networking, Switches, Wireless, Routers and Firewall.
    • Knowledge to operate most ICT and office equipment
    • Good interpersonal skills with the ability to communicate and negotiate clearly and effectively at all levels, taking into account cultural and language difficu Tact and diplomacy are essential.
    • The ability to work closely in a team, patience, adaptable, flexible, ability to improvise and work in an environment that is often stressful and potentially volatile.
    • Sensitive to issues affecting children and committed to Save the Children Child Safeguarding Policy.
    • Commitment to Save the Children values

     

    Method of Application

    Please apply in English saving your CV and covering letter as a single document, including your salary expectations for this role. 

    We need to keep children safe so our selection process reflects our commitment to the protection of children from abuse. Employment is subject to our Child protection standards including background checks and adherence to our Child Safeguarding Policy

    Save the Children is an equal opportunity employer and seeks to employ and assign the best qualified talent.

    Disclaimer:

    Save the Children International does not charge any kind of fee at whichever stage of the recruitment process and does not act through recruitment agents

    Application Email: Please apply with a covering letter and up-to-date CV to: MKogi.80868.3830@savethechildrenint.aplitrak.com

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