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  • Posted: Feb 10, 2017
    Deadline: Not specified
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    The Fairmont Norfolk is a historic hotel in Nairobi, Kenya and is owned by the luxury hotel chain, Fairmont Hotels and Resorts. The hotel has 170 rooms, 4 restaurants, and consists of 5 main blocks, each ranging from 1 to 2 stories high. The hotel has a signature Tudor style of architecture that has been maintained since its original construction.
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    Restaurant Manager

    Summary Of Responsibilities

    Reporting to the Assistant F&B Manager, responsibilities and essential job functions include but are not limited to the following:

    • Consistently offer professional, friendly and engaging service
    • Lead and manage the F&B Outlet team in all aspects of the department and ensure service standards are followed
    • Handle guest concerns and react quickly and professionally
    • To assist in the recruitment and training of F&B Colleagues
    • Balance operational, administrative and Colleague needs
    • Conduct regularly scheduled departmental meetings
    • Maximize revenues by communicating regularly with the Food and Beverage teams to implement agreed upon strategies, practices and promotions
    • Have full knowledge of all Outlet menus
    • Manage the departmental budget
    • Follow outlet policies, procedures and service standards
    • Follow all safety and sanitation policies when handling food and beverage
    • Other duties as assigned

     

    Employee Status

    Regular

    Job Level

    Management / Supervisory

    Schedule

    Full-time

    Shift

    Rotating / Shift Work

    Travel

    No

    Closing Date

     

    • Mar.2017, 10:59:00 PM

    Qualifications

    • Previous Food and Beverage leadership experience required
    • Previous Point of Sale System experience required
    • Computer literate in Microsoft Window applications required
    • University/College degree in a related discipline preferred
    • Excellent communication and organizational skills
    • Strong interpersonal and problem solving abilities
    • Highly responsible & reliable
    • Ability to work well under pressure in a fast paced environment
    • Ability to work cohesively as part of a team
    • Ability to focus attention on guest needs, remaining calm and courteous at all times

    Method of Application

    Interested and qualified? Go to Fairmont Hotels & Resorts on frhi.taleo.net to apply

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