• Relationship Manager - Agriculture Job at Absa Bank

  • Posted on: 10 February, 2017 Deadline: Not Specified
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  • Absa Bank Limited (Absa) is a wholly owned subsidiary of Barclays Africa Group Limited. Absa offers personal and business banking, credit cards, corporate and investment banking, wealth and investment management as well as bancassurance. Barclays Africa Group Limited is 62.3% owned by Barclays Bank PLC and is listed on the JSE Limited. The Group is one of Africa’s major financial services providers offering personal and business banking, credit cards, corporate and investment banking, wealth and investment management as well as bancassurance. The Group was formed through combining Absa Group Limited and Barclays’ African operations on 31 July 2013. Reflecting the enlarged group’s pan-African focus, the Group's name changed from Absa Group Limited, to Barclays Africa Group Limited on 2 August 2013. Registered head offices are in South Africa and the Group has majority stakes in banks in Botswana, Ghana,Kenya, Mauritius, Mozambique, Seychelles, South Africa, Tanzania (Barclays Bank Tanzania and National Bank of Commerce), Uganda and Zambia. The Group has representative offices in Namibia and Nigeria, as well as bancassurance operations in Botswana, Mozambique, South Africa and Zambia. Barclays Bank Kenya and Barclays Bank Botswana continue to be listed on their respective stock exchanges.Barclays Bank PLC has operations in Egypt and Zimbabwe, which are part of the African business and continue to be run by Barclays Africa Group’s management
     

    Relationship Manager - Agriculture

     

    Job Purpose

    • To manage and sustain a portfolio of Agriculture based customers, building long term relationships founded on efficient and reliable support for their business. This is achieved particularly through quick risk decisions and managing consistency and quality of operational service.
    • The primary objective is to maximize risk-adjusted portfolio contribution.
    • The jobholder will be responsible for business growth both with new customers and with existing customers where they are expected to increase “wallet share”.

    Main accountabilities and approximate time split

    Accountability

    Staff Management

    Time split%: 5% 

    • Day to day coaching and development of Assistant Relationship Manager

    Sales And Service

    Time split%: 65%

    • Identify, grow and maintain Relationship Plans for all customers in the portfolio such that contact with customers is prioritised.
    • Conduct annual and if appropriate, interim reviews of customers borrowing facilities
    • Conduct annual and if appropriate, interim reviews with non-borrowing customers
    • Determine the key messages, e.g. agreed service standards, negotiated pricing, relationship team contact points and new product changes, deciding upon the most appropriate communication method
    • Deal with and find solutions to customer complaints
    • Determine the products that are most effective in meeting customer’s needs and be able to sell these at short notice both reactively and proactively.
    • Research, create and follow up a target list for potential new business

    Technical Skills / Competencies

    • B Degree in Commerce/Marketing /Agricultural or Economics.
    • 2-5 years sales and financial experience in a commercial banking environment.
    • Relevant Agriculture market experience ( + - 3-5 years Preferable )

    Knowledge & Skills

    Knowledge, Expertise and Experience

    • Understanding of Complex company Financials
    • understanding of Credit solutions
    • Knowledge on the dynamics of the market place and industries (global, regional and local)
    • Working knowledge of risk mitigation, assessment
    • Able to interface with clients on a MD/FD level- These customer contact points will have high expectations of the Relationship Manager in terms of professionalism, ability to add value to their business and find innovative solutions to their needs.
    • Good knowledge of the agriculture sector in Kenya
    • Experience in handling Agriculture lending
    • Relationship Management skills - The jobholder’s portfolio will consist of a full range of corporate customers who will often be subject to competitive approaches from other banks.
    • Business development activity will also be challenged by those competitive pressures

    Competencies

    • Persuading and influencing
    • Deciding and initiating action
    • Planning and organising
    • Analysing ,Relating and networking
    • Working with people
    • Entrepreneurial and commercial thinking

    Barclays Guiding Principles

    Approvals

    The guiding principles provides a framework for how we in Barclays work together and how we serve our customers and the communities we are in

    • Winning Together
    • Customer Focus
    • Best People
    • Trusted
    • Pioneering

    Method of Application

    Interested and qualified? Go to Absa Bank Limited career website on barclays.taleo.net to apply

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