• Executive Virtual Assistant Job at Genius Executives

  • Posted on: 10 February, 2017 Deadline: Not Specified
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  • Genius Executives is a business consulting and outsourcing company operating in Nairobi that has served over 2500 businesses in its 9 years of existence.

    Executive Virtual Assistant (EVA)

     

    Job brief

    We are looking for enthusiastic Executive Virtual Assistants (EVAs) to contribute to improving the businesses of our users by handling telemarketing tasks. You will be responsible for lead generation, setting up meetings, closing sales, handling customer inquiries, market research and any other inbound or outbound activity over the phone whilst maintaining good customer relationships.

    You must be an excellent communicator, possess superior people skills and have an aptitude for learning new things. You must be comfortable presenting products or services over the phone with an objective to close the sale or create an interest in the product or service as well as dealing with complaints and doubts.

    Our goal is to help our clients grow by empowering them to do what the love as we do what we love -selling

    Responsibilities

    • Contact potential or existing customers to inform them about a product or service using scripts
    • Answer questions about products or the company
    • Ask questions to understand customer requirements to influence customers to buy or retain product or service by following a prepared script to give product reference information.
    • Direct prospects to the field sales team when needed
    • Enter and update customer information in the database
    • Take and process orders in an accurate manner
    • Handle grievances to preserve the company’s reputation
    • Go the “extra mile” to meet sales quota and facilitate future sales
    • Keep records of calls and sales and note useful information
    • Collect market intelligence
    • Maintains quality service by following organization standards

    Requirements

    • Ability to learn about products and services and break it down to match the prospects needs.
    • Excellent knowledge of English (additional language skills is a plus)
    • Excellent communication and interpersonal skills
    • Cool-tempered and able to handle rejection
    • Outstanding negotiation skills with the ability to resolve issues and address complaints
    • Ambitious, competitive, ability to work under minimal supervision, self-Motivated, ABC attitude, out of the box thinker, persistent, enthusiastic and passionate

    Method of Application

    EVAs can work from any location of their choice in Kenya which has a clear telephone reception. EVAs pick their own schedule and choose the jobs they want to undertake. EVAs can work a maximum of 7,920 minutes a month earning between KES.3.50 and KES.7.00 per minute for calls made or received.

    Youth, Women and Persons with Disabilities are particularly encouraged to apply

    Please send your application to bm_jobs@eva.co.ke . Applications not received on this email shall not be considered

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