Audio - Visual Technician Job at Alternate doors

JOB RESPONSIBILITIES

Being the Technician – Audio Visual, you are Directly Accountable for:
1. Project Planning & Management
•    Project planning: attend and participate in project planning meetings.
•    Project management: set appropriate project milestones and maintain them through effective communication with Account Manager, Project Manager, Customer Service and         Client.
•    Confer with supervisory personnel, owners, contractors, and design professionals to discuss and resolve matters such as work procedures, complaints, and installation                     problems.
2. Operational Management
•   Technical sales; propose technical solutions to clients for identified needs
•   Perform site survey, installations, configuration and support for hardware and networks for our customers throughout Africa.
 
•   Timely escalation to the relevant people on challenges during site surveys, installations, configuration and support.
•   Receive and review job cards, identify any inaccuracies, omissions, or incompatibilities in equipment components and; ensure they are signed by the client.
•   Responsible for efficient management of assigned tools.
•   Ensure project completion, handover and issuance of completion certificate.
•   Perform quality assurance tasks on installations, configuration and support.
•   Test, calibrate and adjust components, where necessary to ensure effective and efficient transfer of data.
 
3. Related assignments
•    Perform other related duties or assignment as directed.
 
ORGANIZATIONAL ALIGNMENT
•    Reports to the Product Manager- Audio Visual.
•    Dealing with Internal and External customers to improve business profitability.
 
QUALIFICATIONS

Academic Qualifications

•    Bachelors Degree in Business Information Technology / Telecommunication and Information Technology / Electrical and Electronic Engineering or a Higher National Diploma in       Computer Wireless / Electrical & Electronic Engineering or a Minimum 5 years’ Computer Wireless Installation industry experience.
•    Extensive certification in Professional Routing and Switching courses.

Knowledge Requirements

•    Project Management and Audit Reviews.
•    Routing and Switching.
•    Products Knowledge
•    Structured Cabling Installation & Configuration.
 
Personal Attributes

•    Strong customer service orientation.
•    Proven analytical and problem-solving abilities.
•    Ability to effectively prioritize and execute tasks in a high-pressure environment.
•    Good written, oral, and interpersonal communication skills.
•    Ability to present ideas in business-friendly and user-friendly language.
•    Highly self motivated and directed.
•    Keen attention to detail.
•    Team-oriented and skilled in working within a collaborative environment.

Environmental Job Requirements and Working Conditions

•    This position includes outside travel to customers’ premises for the purpose of on-site systems installation, testing, troubleshooting and repair.
•    Occasional evening and weekend work to meet deadlines.
•    Standing for extended periods of time.
•    Dexterity of hands and fingers to operate power tools, and other computer components.
•    Lifting and transporting of moderately heavy objects, such as computers and peripherals.   - See more at: http://talentboard.co.ke/display-job/2175/#sthash.GLcJ3hAF.dpuf