Commercial Support Executive Job at Kenya Wine Agencies Limited

Responsibilities and Accountabilities

• Management of the Marketing Merchandising store which involves coordinating the receipt of materials as per approved specifications & quality guidelines as well as the coordination of dispatch of materials internally and externally to the Sales depots.
• Ensuring that the Marketing Merchandising store stock management is effectively and efficiently managed at all times.
• Support the Commercial Director to collate functional reports for business meetings.
• Support the Marketing Brand team with the execution of internal processes to facilitate purchases within the function.
• Liaise with the relevant service providers such as Agencies in implementation of marketing activities e.g. product launches, designing of branded materials, planning media activities
• Liaise with customer service and other departments to ensure customer enquires or complains are resolved in a timely manner.
• Manages correspondence and routes documents to appropriate offices and managers and prepares documents, spreadsheets and inter-office correspondence.
• Interacts with clients and all levels of staff, helps resolve complex inquiries and issues from both clients and staff.
• Provide support in the preparation and dispatch of proposals, presentations, charts, tables, memoranda and letters in the division.
• Supervises and coordinates support staff for administration, professional, technician, operational and related support activity services.
• Manage the divisional petty cash and prepare and submit monthly reconciliation reports to finance.
• Schedule and maintain calendar of appointments, meetings and travel itinerary for senior level executives in the department.
• Manage & updates divisions leave rota/calendar
• Manage & updates direct customer/key distributor database
• Co-custodian with Market information Executive, database of commercial database on server

Minimum Requirements

• A Bachelor’s degree in a business related field.
• Membership to a relevant professional body will be an added advantage.
• A least three (3) years’ experience in marketing or branding in a similar organization.
• Practical experience in use of MS packages and ERP systems.

Competencies / Attributes

• A creative mind with a drive for execution of ideas and concepts for the benefit of the organisation.
• Developed project and event management skills.
• Self-starter able to work well within the team environment.
• Ability to work well under pressure in a fast paced, demanding environment.
• Proficient in the following computer software applications: Microsoft Office.
• Ability to effectively communicate both internally and externally.
• High level of integrity.

Relationships and working contacts

• Internal – Directors, departmental heads and other staff.
• External – Clients, visitors, suppliers.

Work Environment: This is an office based role.