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  • Posted: Feb 23, 2017
    Deadline: Mar 15, 2017
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    In today's world of ever changing technology, information technology plays a key part to your business success. Your network becomes the backbone of your business -a critical aspect that helps you compete and thrive. This is where Tangerine comes in! Tangerine intends to challenge benchmarks in the communications industry. We plan to provide the market with...
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    Technical Support Engineer

    Job Description 

    1. Excellent problem detection, analysis and solving skills.
    2. Ability to work effectively and efficiently under pressure with minimum supervision.
    3. Excellent Customer Service skills including on-call support
    4. Good hands on exposure on Mikrotik routers.
    5. Configure and Manage Routers & Access Points.
    6. Design and manage static & Dynamic IP network.
    7. Monitoring and troubleshooting network issues with aid of various network monitoring tools e.g. cacti
    8. Maintain network device configurations and firmware upgrades across multiple platforms.
    9. Maintain security logs and conduct ongoing security risk assessments.
    10. Develop network recovery procedures and troubleshoot network system and application problems.
    11. Provide customers with technical advice and appropriate recommendations of issues established.
    12. WiMAX equipment installation, configuration and troubleshooting.
    13. Provide routine maintenance and upgrade to network infrastructure.                                                

    Desired Candidate Profile 

    1. BSc Computer Science, IT, Telecommunications or any other relevant degree
    2. Minimum 2 Years of experience in the area of Networking
    3. Strong Knowledge of Routing, Troubleshooting, Customer support
    4. Strong knowledge of Access Points, Router and switch configurations.
    5. Working experiences on WiMAX Technology.
    6. Good Knowledge of Mail Systems – Mdaemon, Exchange etc. and domain service provision
    7. Certifications like CCNA, Network + will be an added advantage.

    Method of Application

    Interested candidates are requested to submit their CVs and a convincing cover letter indicating the job title applied for by 15th March 2017. Kindly indicate your current/ last salary on your CV. 

    Only shortlisted candidates will be contacted.

    Build your CV for free. Download in different templates.

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