IT Officer Job at Rama Auto Parts

IT Officer Job Responsibilities

• Troubleshoot and resolve hardware, connection, printer and software issues
• Maintain all IT and IT related equipment and inventories and keep track of all IT equipment at any given moment.
• Responsible for the backup of system files, user files and emails and assisting users with these backup processes and recovery of backed up data in case of data loss.
• To install, maintain and upgrade a wide range of ICT equipment.
• Respond to ICT Support requests in a timely fashion to ensure minimum disruption to Work.
• To be trained on the ERP system, solve system problem with system provider efficiently.
• Update network applications as required.
• Troubleshoot and resolve all problems encountered with hardware and software and escalate requests to the appropriate party, as and when required
• Replace or repair defective parts and equipment.
• Monitor and Provide technical support for major and/or urgent problems with LAN or any of its components (server crash, firewall, virus attack, hard drive failure, and unauthorized software etc).
• LAN Administration: create and modify user accounts and privileges/rights (for network and exchange); manage disk space, printer queues, and internet connection; and update antivirus software and definition files.
• Perform File Server backups (weekly full backup, daily incremental on file server, and monthly backups of file server and users data).
• Ensure all issues about the ICT systems are timely and accurately responded to.
• Configure and execute ICT Systems backup procedures on a daily basis, as well as test and check the integrity of backups.
• Execute all computer and computer related repairs, maintenance and scheduling service for the same.
• Ensure smooth running of all IT users based on Win XP, 2000, windows 7 & Vista, Macintosh and Linux.
• Assist with computer recycling and arrange for the safe disposal of used toner cartridges.
• Come up with a website and update it regularly. Introduce I.T. marketing design of our products.
• Offer IT related advice to the management.

Qualifications for the IT Officer Job

• Must be able to demonstrate good planning, organizing and coordinating skills
• Ability to respond to ICT Support requests in a timely fashion to ensure minimum disruption to Work. highly motivated, go getter and a self starter
• The ability to work effectively under time pressure and constraints
• Drive for results and achievement
• Ability to execute multiple assignments within set deadlines