Information & Communication Technology (ICT) Manager Job at KCA University

Responsibilities:

• Provide leadership and tactical direction for the department;
• Prepare tactical and operational plans for the ICT department to ensure that all ICT tools, processes and systems are in place to meet the IT requirements;
• Plan, coordinate and provide tactical direction for all IT functions in the University;
• Develop, document and revise system design procedures, test procedures and quality standards;
• Establish efficient and effective ICT systems in the University;
• Integrate ICT into University’s operations and institutionalize automated systems for performance management;
• Establish and implement effective ICT risk management security and data recovery strategies for the University;
• Develop strategies to minimize the risk of data loss, breach of privacy and confidentiality for the University;
• Coordinate, monitor, implement and evaluate ICT programs and projects within the organization;
• Prepare ICT status reports in line with professional standards and guidelines.
• Undertake periodic review of the ICT system projects and procedures and recommend improvement;
• Coordinate development review and update existing policy regulations on ICT management;
• Prepare and execute medium and annual budget for the ICT department;
• Plan, manage and control the activities of ICT User Support Administrators, Labs’ Administrators and the Service Desk;
• Identify problematic areas and implement strategic solutions in time;
• Manage ICT staff by participating in recruitment, training, coaching and performance management of the employees;
• Ensure security of data, network access and backup systems;
• Maintain an active awareness and knowledge of new computing service developments;

Qualifications

• A Master’s degree in Computer Science / Information Communication
• Bachelor of Science in Technology / Electronics Engineering or its equivalence from a recognised institution
  Professional Qualification & Training
• CISCO, ITIL, COBIT, MCSD, OCP, MCSE
• Strategic Leadership Development Program/Training for a duration of six(6) or more weeks from a recognized institution

Experience

• At least three years in Management position
• Over ten years of technical experience in ICT functions.
• Proven successful delivery as a project leader in a large ICT Systems Development, Implementation and integration project.

Other Competencies

• Excellent analytical skills;
• Creativity and innovativeness;
• Demonstrated interpersonal and supervisory skills;
• Must be a person of integrity.