Head of Operations/ Superintendent Pharmacist at WTS Energy

Responsibilities:

Regulatory Leadership

1. Ensure all regulatory requirements are adhered to.

2. Ensure organization has all required regulatory licenses and approval

a.PPB (Pharmacy and Poisons Board)

i. Product approvals (New, Change, Retention, etc)

ii. Premises licenses

iii. Personnel licenses

iv. Advertising approvals

v. GMP approvals

vi. Import approvals

b. NCC – Nairobi city county government

c. Directorate of Occupational Health and safety

d. KEBS

e. Any other regulatory body

2. Actively contribute to e-health and drug classification regulation

3. Identify Regulatory Requirements of other target countries of operation

Product Selection

To lead the product selection for the company based both on external data and the feedback from our Sales Department. To include:

1. Liaising with manufacturers for the contract manufacture of:

a. All pharmaceutical products

b. Food Supplements and Wellness products

c. Cosmetics and other non-pharmaceutical products

2. Identify new manufacturers (local & international) for either contract manufacture or direct purchase of all types of products

3.Liaise with Global manufactures locally to ensure best prices and quality of supply in each country of operation

Dossier Preparation

Ensure dossiers are produced for every product requiring Registration or Listing at the PPB or other Regulatory body. This shall include but not be limited to:

1. Preparation in the correct format

2. Working with manufactures and consultants to ensure the completeness of the dossier

3. Timely preparation of the dossier to ensure there are no delays in submissions

4. Ensuring that products, packaging and artworks are in compliance with regulatory guidelines

5. Submission of all dossiers to Regulator

Drug Registration

1. Ensure that once dossiers are submitted that there is regular contact with the Regulator to ensure timely reviews and registrations/listings

2. Where required ensure that Queries are swiftly dealt with and responded to.

a. Ensure the completeness of and responses

Drug Retentions

Ensure that any follow on Registrations/Retentions are completed in a timely manner to ensure that products remain for sale at all times

Operations

Manage the day to day operations of the business to include:

1. Ensuring that all Operational Regulatory requirements are fulfilled

2. Managing 3rd party distribution

3. Management of all Logistics partners

4. Importation of products

5. Quality Management (warehouse and collection Points)

6. Stock Management

7. KPI & SLA Management

8. Production & Maintenance of an Operational Handbook

9. Production & Maintenance of a Quality Handbook

10.Monthly KPI reviews with all Operations 3rd party providers

HR

To effectively manage the staff that are assigned to the Operations Department

1. To provide leadership and counselling where required

2. To ensure that KPIs are set, monitored and achieved by the team assigned

3. To support other team member and peers in the successful completion of duties where required.

4. Be the pharmaceutical expert for the business offering support and guidance where required:

a. Operationally

b. Marketing and advertising

c. Business relationships & partnerships

Administrative

1. Establishing an effective regular and timely communications plan with the Company and / or Board. Deliver (at a minimum) a weekly report and review to the MD of key deliverables and priorities

2. To assess the principal risks of the Company as regards Operations and to ensure that these risks are being monitored and managed;

3. To ensure effective internal controls and management information systems are in place;

4. To abide by specific internally established control systems and authorities, to lead by personal example and encourage all contractors to conduct their activities in accordance with all applicable laws and the Company’s standards and policies, including its environmental, safety and health policies.

5. To ensure that the Company has appropriate systems to enable it to conduct its activities both lawfully and ethically;

6. To ensure that the Company maintains high standards of corporate citizenship and social responsibility wherever it does business;

7. To carry out other duties as may be reasonably requested from time-to-time by the Company, Board and / or other related parties, consistent with the skills and experience presented by the employee.

Key attributes:

1. Obsessive attention to detail

2. Variety of leadership and technical skills including having managed a team for at least 3 years

3. Incredibly well organized

4. Experience in both Wholesale and Retail markets across East Africa and beyond

5. Excellent communication skills – both written and verbal

6. Forward thinking and able to develop a disruptive approach to the distribution of pharmaceutical products

7. Demonstrable project management skills in fast paced / growth environment

Qualifications:

- Minimum Bachelor of Pharmacy, preferably a Master’s Degree in associated subject

- Registered and licensed to practice Pharmacy in Kenya by the Pharmacy and Poisons Board, Ministry of Health

- Member of the Pharmaceutical Society of Kenya.