Job Opportunities at G4S

Role Responsibility

Main Purpose of Position

• All administrative duties associated with the Compensation & Benefits department
• Effectively administer various benefit schemes including but not limited to G4S Health scheme, Pension scheme, NSSF, NHIF, Group life & Group Personal Accident covers, Education
• Provide expatriate support services
• Generation of reports for submission to the local and region office and for decision making

Key Performance Areas

E Effective administration of G4S Health scheme

• Maintain medical membership list by ensuring that all eligible employees are registered with the scheme and all notifications on medical additions and deletions are sent out to the insurer on time and conduct quarter reviews on the membership list
• Facilitate issuance of medical cards
• Coordinate with the insurance on appointment of service providers and ensure that are within staff reach based in all G4S locations country wide and that their services are efficient
• Facilitate efficient management of member benefit utilization to the benefit of the member and company
• Coordinate and prepare exceptional reports on member benefit utilization/expenditure & contributions
• Coordinate member education – quarterly
• Facilitate timely payment of medical contributions and management fees for the service provider
• Provide guidance and advice on medical cover issues to members
• Processing of member claims for reimbursement
• Liaison person between the service provider member and employer

Effective administration of G4S Pension schemes

• Administration and management of the Defined Benefit and Defined Contribution Pension schemes in line with the Scheme Trust Rules Deed and the RBA Act.
• Maintain the membership list by ensuring that all eligible members are duly registered with the scheme
• Facilitate and coordinate timely payment of pension contributions
• Coordinate quarterly meetings for trustees
• Prepare and coordinate the Annual General Meetings
• Administer the member benefit payments process for members on separation from the company
• Facilitate pension welfare issues (payment of school fee for ex pensioners).
• Facilitate audit process for the pension schemes.
• Provide trust secretary roles as provided for in the Trust Rule Deed and RBA Act.

Effective administration Group life & Group personal accident covers

• Administration of Group Personal Accident covers (GL and GPA) by ensuring all management accidents are reported to the insurer.

• Liaise with insurance providers for provision of Group Life and Group Personal Accident cover for management staff.
• Coordinate member health examination on renewal of cover
• Facilitate the claim processing and registration of all eligible members.
• Facilitate timely payment of management fees
• Liaison person between the employer and the service provider

Effective administration of G4S Kenya Education Trust fund

• Administration and Management of G4S Education Trust Fund that is sponsored by the company,

• Organize annual fund draws
• Arrange and attend quarterly meetings to monitor and receive updates from the fund managers
• Provide administrative support to the trust as per the trust deed and rules of the trust.
• Facilitate audit of the trust, quarterly reports.
• Coordinate payment of the winners

Manage timely and effective reporting

• Prepare monthly HR KPI report
• Variance reporting between BPC, WFP, Org charts and Payroll

• Prepare exceptional reports on Joiners & Leavers

• Coordination of NSSF and NHIF data quality reports
• Leave status reports
• Participate in the Annual Pay Review exercise

Manage expatriates documentation support

• Facilitate the process of obtaining work permit, special passes, dependant passes and renewal where needed.
• Follow up for endorsement of the work permits
• Liaise with the immigration department on provision of advice regarding different travel requirements for expatriates
• Prepare & coordinate cancellation of work permits documentation

Support Organisation Design

• Support Organisation Design reviews and WFP
• Ensure updated JD’s for all existing positions
• Manage approvals of Job Request Forms (JRF’s)
• Participate in internal and external benchmarking reviews

The Ideal Candidate

Knowledge and Qualifications

• Tertiary education in Business Management or Human Resources Management
  • Human Resources related subjects compulsory
  • Degree are advantageous
• Kenya market
• Kenya legislation
• Two to five years in Human Resources Management in a large business dealing with unionised employees.
• Member, Institute of Human Resource Management, Kenya

Technical Skills

• Financial Acumen
• Conflict Management
• Negotiation
• Microsoft Word – Intermediate level
• Microsoft Excel – Intermediate level (Advance level are advantageous)
• Microsoft PowerPoint – Basic level
• ERP system(s)
• Google suite of products

Behavioural Skills – Support

• Understanding the organizational environment

• Understanding the organisation’s goals and objectives
• Dealing with changing circumstances
• Supporting and working with others
• Delivering objectives
• Dealing with complexity
• Acting professionally
• Deliver great customer service
• Sharing and co-operating

go to method of application »

Main Purpose of Position

To actively perform and coordinate the roles/functions of HR Business partners, with an HR operational Management mandate, rapidly responding and providing real time people solutions within the defined G4S Human Resources core standards, ensuring and adhering to the set G4S Kenya Human Resources processes.

To successfully partner with Line management in anticipation of the full realization of a return on the investment of Human capital within the establishment of G4S through optimization of the professional competency in the areas of Human Resources management. Evolve and sustain a workable cross-functional knowledge, skills, and Experience, expertise and work relations for Business success.

Co-ordination Strategic Partner Support To Allocated Business Units

• Adjusting HR strategies to respond to dynamic and rapidly changing organizational needs and priorities.
• Developing the next generation of leaders/ line managers to grant business annualized growth through an efficient cost effective work environment.
• Identify critical HR metrics, track their trends and prioritize desired solutions.
• Identifying new business strategies to create self-ownership and participate in their execution.
• Identifying talent issues and resolve them before impacting the business
• Prioritizing HR needs across all Business units
• Re-design organization structures around strategic business objectives
• Understand the talent needs of the business and coordinate their speedy realization.

Deliver Operational Management mandate to support to all business units:

• Continuously assesse employee attitudes while imparting sustainable positive change.
• Corporate goals communication within a visible organizational culture as defined by the G4S Values.
• Communication and assessment of the impact of policies and procedures to employees
• Ensuring advocated HR programs are aligned within organization culture and fully implemented
• Keep line management updated on HR initiatives at all times while assessing their impact on the business.
• Tracking trends in employee behaviors

Provision rapid Business Solutions and support to all business units

• Prepare and respond to different situations on a timely manner.
• Quickly responding to complaints pertaining to staff performance
• Jointly with Line Managers, respond and provide solution/answers to all staff questions
• Seamlessly and consistently respond to all employee needs
• Responding to managerial needs pertaining to human Capital investment

Creation Of Industrial Harmony Within All Business Units

• Managing competing personalities in the organization to create greater synergies
• Managing real and imagined conflict between employees
• Managing real and imagined conflict between managers aim at eliminating silo mentality
• Anticipate, prepare and respond to dynamic organizational changes
• Resolving problems through consistent execution of business plans.

Ensure Business Unit Is Optimally Resourced

• Collaborate with business units and Resourcing & Vetting Manager throughout the resourcing process
• Ensure competency based interviews are well prepared and used during the interviews
• Ensure offers are benchmarked and equitable before presentation to the preferred candidate.
• Rollout seamless on-boarding process for new recruits in liaison with Learning and Development

Ensure business unit complies with all aspects of HSSEC

• Drive business unit to be compliant with the high 'Ethical' level defined in the G4S Group Policy on Health & Safety Management
• Support H&S team to drive initiatives while documenting incidents/accidents and their associated costs/man-hours lost
• Continually educate employees on the Health and Safety policy through the Usalama Committees

Ensure business unit is trained and coached to carry performance appraisals.

• Ensure induction and job-related training is completed within required timeline
• Support L&D/ Training team to drive initiatives
• Ensure each employee has a formalized and documented performance review once a year
• Ensure each manager has a formalized and documented development review once a year
• Provide qualitative and quantitative input into the annual talent review
• Review all Employees’ performance objectives to ensure they are SMART

Ensure Business Unit’s Employee Engagement Levels Are Optimal

• Handle all union matters together with the Human Resources Manager/Senior HRBP
• Ensure business unit complies with all local employment legislation (including as applicable, recruitment, minimum age, pay, working hours, terms and conditions, labour relations, and diversity and inclusion)
• Ensure business unit adheres to procedures in place to ensure employees are treated fairly (including processes for handling discipline, grievance, harassment, discrimination and redundancy)
• Ensure that an action plan is in place and actions are being taken to address the feedback from the most recent employee engagement survey
• Employee retention is monitored using information from a range of sources (i.e. KPI’s and leaver/exit interviews/questionnaires) and action taken to address where necessary
• Ensure all managers have signed a declaration that they have understood and will comply with the G4S Business Ethics Policy

Ensure Fair Compensation And Benefit Practices In Business Unit

• Review pay rates in accordance with local internal and external benchmarks (wherever available and when required to do so)
• Ensure that all management jobs have been graded in accordance with the G4S grading system in liaison with Comp&Ben Manager
• Ensure that all participants in management bonus plans must have written objectives which are formally assessed before any bonus is paid

The Ideal Candidate

Knowledge and Qualifications

• Bachelor’s degree in Human Resources or relevant field
• National Diploma in Human Resources and/or Certified Human Resources Professional qualification
• Thorough knowledge of Kenyan Labor legislation
• Member of Institute of Human Resources Management, Kenya

Experience

Five (5) years in Human Resources Management in a large business dealing with unionized employees

Technical Skills

• Business Acumen
• Conflict Management
• Negotiation
• Microsoft Word – Intermediate level
• Microsoft Excel – Intermediate level (Advance level will be advantageous)
• Microsoft PowerPoint – Basic level
• ERP system(s)/HRIS
• Google suite of products

Behavioral Skills – Support

• Understanding the organizational environment

• Understanding the organization’s goals and objectives
• Dealing with changing circumstances
• Supporting and working with others
• Delivering objectives
• Dealing with complexity
• Acting professionally
• Deliver great customer service
• Sharing and co-operating

Competencies And Skills

• Change Management skills
• Coaching Skills
• Communication
• Financial knowledge
• Organizational Design
• HR expertise
• Influential Skills
• Operational effectiveness
• Relationship building and People skills
• Teaching and training skills