Jobs Career Advice Signup
X

Send this job to a friend

X

Did you notice an error or suspect this job is scam? Tell us.

  • Posted: Mar 23, 2017
    Deadline: Mar 27, 2017
    • @gmail.com
    • @yahoo.com
    • @outlook.com
  • Never pay for any CBT, test or assessment as part of any recruitment process. When in doubt, contact us

    At Ipsos we are passionately curious about people, markets, brands and society. We deliver information and analysis that makes our complex world easier and faster to navigate and inspires our clients to make smarter decisions.
    Read more about this company

     

    Executive Assistant

    Key Accountabilities

    Responsibilities

    • Provide high-level support services to the Cluster Manager; including coordinating and maintaining calendars, correspondence, meetings, conferences, mail, email and phone messages.
    • Support the Cluster Manager in their projects, proposals, meeting preparations, etc. through research, consultation, and coordination.
    • Draft presentations, articles, briefings, and proposals as requested by the Cluster Manager
    • Manage the Cluster Manager’s schedule, including making travel arrangements. Schedule appointments and read/respond to correspondence as agreed to by management. Provide information to managers, co-workers, customers, partners, vendors and prospects in a professional and disciplined manner.
    • Help manage the Cluster Manager’s charge/cash expenses, including generating expense reports and compiling all receipts in a timely fashion in accordance with approved T&E policies and procedures.
    • Assist in relationship building and team closely with all staff to help facilitate communication in a timely, productive, and well organized manner.
    • Written and verbal communication on behalf of the Cluster Manager (writing letters, answering phone calls, and serving as a representative when/where required).
    • Handle sensitive and confidential information with tact and diplomacy, using good judgment, discretion, and professionalism.
    • Offer suggestions for better organizational effectiveness and process efficiencies.
    • Support Ipsos events and strategic customer/prospect/partner/vendor/ meetings, as requested and approved by Ipsos Executive management.
    • Support other Regional Senior Executives as required
    • Assist with all other administrative and personal duties as assigned

    Expertise

    • Facilitate business by understanding internal processes; demonstrate resourcefulness in solving problems and gathering requested information.
    • Execute in a reliable, responsive, courteous, professional and proactive manner. Apply a customer service approach to all tasks.
    • Demonstrate consistent excellence in the areas of attention to detail, thoroughness and accuracy.
    • Exhibit excellent time management skills including the ability to prioritize and manage the flow of information.
    • Display and exercise professional judgment, discretion and decision-making skills.
    • Clear understanding of confidentiality
    • Embrace best practice sharing, build virtual relationships and develop internal network and connectivity.
    • Display excellent interpersonal skills across diverse groups of people, with ability to interact effectively and professionally with individuals at all levels, including staff and Executive Committee members, and other stakeholders.
    • Be a team player with a positive, can-do attitude who demonstrates patience and flexibility.
    • Possesses ability to manage multiple tasks with shifting priorities and meet deadlines.
    • Strong written and verbal communication skills.
    • Excellent report writing and organisational
    • Manage a great deal of information, tasks, and relationships without getting overwhelmed.
    • Independent worker and thinker who also possess the ability to ask questions to better define projects.
    • Maturity and grace at managing complex relationships and interactions with diverse groups of people.

    Contribution to Ipsos

    • Demonstrate an increasing understanding of the team and company strategy, business objectives and plans, and their individual contribution to them
    • Support/ participate in team specific initiatives.

    Required Skills and Behaviours

    Working Together

    Leadership, teamwork, and collaboration

    • Builds effective relationships within the team, with colleagues, internal clients and with line manager, through honest and open relationships
    • Speaks positively about work, colleagues and the future

    Consideration

    • Listens to and understands others’ points of view
    • Takes into account the impact of one’s actions and decisions on others
    • Respects confidentiality of situations and information

    Communication

    Clear and appropriate communication

    • Understands the need for and uses different communication styles and methods according to the ‘audience’ or the message
    • Communicates clearly and objectively – written and spoken
    • Communicates good as well as bad news in a timely manner

    Listening

    • Listens effectively, picks out the appropriate information
    • Chooses the right actions following communication
    • Asks relevant questions and seeks clarification/ additional detail where necessary

    Flexibility

    Adaptability

    • Demonstrates an ability to multitask and is flexible when requirements change
    • Recognizes when to say no and helps to find an alternative solution

    Creativity

    • Offers ideas and suggestions for improvement
    • Offers solutions rather than problems

    Supporting change

    • Shows a willingness to embrace change for business improvement and client focus

    Entrepreneurial

    • Is intellectually curious, constructively challenges existing thinking, systems and processes

    Self-management

    Initiative

    • Displays a positive, ‘can do’ attitude
    • Demonstrates proactivity in supporting colleagues and the team, e.g. offering one’s help during very busy times, putting oneself forward
    • Looks for ways of making clients ‘lives easier

    Organisation

    • Demonstrates the ability to prioritise, prepare and plan well
    • Demonstrates the ability to manage others’ expectations effectively

    Responsibility

    • Demonstrates self-awareness: understands own strengths and limitations
    • Takes ownership of tasks –  delivers as promised, when promised to colleagues/ clients
    • Demonstrates the ability to check work thoroughly showing good attention to detail
    • Takes pride in producing the best outputs possible
    • Acknowledges and learns from mistakes, listening to and learning from constructive criticism/ feedback
    • Complies with companies operating practices and quality processes, e.g. costing procedures, fieldwork monitoring, timesheets, etc.

    People

    • Develop skills to give and receive constructive feedback within the team
    • Is respectful, treats colleagues fairly and appropriately

    Required Experience and Qualifications

    Experience and Qualifications  

    • Minimum of 5 years’ relevant experience with proven progression in positions held. Prior experience working directly with Senior Level Executives preferred.
    • Proficiency with MS Office Applications: Outlook, Word, spreadsheets, PPT
    • Multinational environment work experience an added advantage
    • Personal Assistant professional qualifications required, Bachelors Degree or equivalent is preferred

    Method of Application

    Please e-mail a CV and covering letter explaining why you are interested in this position to careers-ke@ipsos.com .

    Applications will not be considered if covering letter is not attached. Include “Executive Assistant – Ipsos Kenya” in the cover letter and e-mail subject header.

    Only short-listed candidates will be contacted.

    Deadline for application: Monday 27th March 2017.

    Build your CV for free. Download in different templates.

  • Apply Now
  • Send your application

    View All Vacancies at Ipsos Synovate Back To Home

Subscribe to Job Alert

 

Join our happy subscribers

 
 
Send your application through

GmailGmail YahoomailYahoomail