Information and Communications Coordinator at Save the Children International

ROLE PURPOSE:

The Information & Communication Coordinator's role will be to complement the Country Office Communication & Documentation Coordinator and provide support. The deployee will develop and implement communication strategies supporting Save the Children Somalia Humanitarian Drought Response, have the ability to deliver vital information and communication products that enable excellent media and fundraising activities for Members and across Save the Children international. Support the planning and commissioning of humanitarian content gathering for SCI and Members.

In addition, the post holder will develop tools and mechanisms for SCI and Members' internal communications and fundraising needs. Also prepare communications outputs such as key messages, Working closely with child safeguarding and child protection colleagues, ensure that all children involved in our communications, advocacy, and media work are protected from potential mental and physical harm, and potential repercussions from their involvement in our communications, advocacy, and media work.

SCOPE OF ROLE:

Reports to: Head ACCM

Dimensions:

Save the Children works in all regions of Somalia/Somaliland with a current staff complement of approximately 450 staff and current expenditure of approximately $ 75 million each year.

Staff directly reporting to this post: None

KEY AREAS OF ACCOUNTABILITY:

Programme Support 

• Lead information and communication flows between Somalia country office and a variety of internal and external stakeholders
• Produce accurate, clear and consistent information and communication outputs relating to emergency situation and Save the Children's Somalia drought response including key messages, Q&A's and factsheets.
• Ensure that results from case study collection are fed back into response team & planning

Communications, Fundraising

• Collaborate with advocacy and policy colleagues to ensure core messaging is consistent with advocacy and policy strategies within Somalia's drought response and opportunities are explored to promote these strategies
• Review and produce quality and compelling case studies to be accompanied by high standard photos
• Coordinate with SCI and Members to facilitate photograph and film commissions, and produce/deliver creative assets in support of Country Office. Liaise closely with photography/film team and the emergency communications teams to ensure coordination of photography/film commissions are managed appropriately on the ground and that assets are shared quickly and also stored within a programme.
• Ensure that multimedia commissions are fundraising-appropriate for key member markets and speaks to Save the Children's brand.

Media

• Facilitate media activities such as requests for quotes or interviews (ensuring spokespeople are adequately briefed) or journalists visits to programmes. Identify opportunities within our response activities or the external environment for media activities.
• Collaborate with advocacy colleague to ensure core messaging is consistent with advocacy strategies within a response and opportunities are explored to promote these strategies.

General

• Deliver results in line with the terms of reference agreed in advance, to do this in a way which maintains the reputation of the Humanitarian Department. 
• Comply with Save the Children policies and practice with respect to child safeguarding, code of conduct, health and safety, equal opportunities and other relevant policies and procedures. 
• To perform such other responsibilities as agreed with your line management.

COMPETENCIES FOR THIS ROLE:

1. COMMUNICATING WITH IMPACT

Communicates clearly and confidently with others to engage and influence; promotes dialogue and ensures timely and appropriate messages, building confidence and trust with others.

Level required: Accomplished

1. INNOVATING AND ADAPTING

Develops and implements innovative solutions to adapt and succeed in ever-changing and uncertain global and working environments.

Level required: Accomplished

1. PROBLEM SOLVING AND DECISION MAKING

Takes effective, considered and timely decisions by gathering and evaluating relevant information from within or outside the organisation.

Level required: Accomplished

1. WORKING EFFECTIVELY WITH OTHERS

Works collaboratively to achieve shared goals and thrives on diversity of people and perspectives. Knows when to lead and when to follow and how to ensure effective cross-boundary working. Level required: Accomplished

QUALIFICATIONS AND EXPERIENCE

Essential

• Education to BSc/BA/BEng level in a relevant subject or equivalent field experience
• At least 5 years of proven experience in the same or similar role
• Experience of leading communication activities (including information management) in a challenging environment
• Evidence of excellent verbal and written communication skills for a wide range of different audiences including donors, journalists and the general public.
• Experience delivering communications assets across multiple channels, including print, social, and digital
• Experience of effective spokespersoning across a range of media
• Excellent relationship building skills in order to work for limited periods within programmes under pressure of running emergency responses
• An initiative-taking, proactive, inspiring attitude with the ability to manage and prioritise an unpredictable workload and solve problems quickly with limited support
• Excellent understanding of Member communication and information needs across fundraising, media and campaigning activities.
• Strong influencing and negotiation skills
• Politically and culturally sensitive with qualities of patience, tact and diplomacy
• The capacity and willingness to be extremely flexible and accommodating in difficult and rapidly changing working circumstances.
• Commitment to the aims and principles of Save the Children.