Business Development Assistant Job at Vehicle and Equipment Leasing Ltd (Vaell)

Responsibilities for the Business Development Assistant Job

• Business Development Assistant – The incumbent will ideally be a marketer in addition to receptionist duties.
• Receiving and processing customer orders and receiving inbound and making outbound calls to resolve routine customer concerns in a timely and professional manner.
• Coordinating and resolving customer follow-up requests to provide and maintain the highest level of customer service.
• Making contact with cancel request customers to retain business.
• Probing to identify root cause and using approve d customer save offers (e.g., discounts, service calls) to retain customers.
• Entering and maintaining customer data (e.g., contact information, service plan, billing information) into customer database accurately and timely.

Key Roles

• Developing base for long-term sources of clients by using referrals, occupational and groups to compile lists of prospects.
• Approaching potential clients by utilising mailings and phone solicitation as well as making presentations to groups at company-sponsored gatherings.
• Determining clients’ particular needs and financial situations by scheduling fact-finding appointments, determining coverage of present coverage and investments; ascertaining long-term goals.
• Developing a co-ordinated protection plan by calculating and quoting rates for immediate coverage action and long-term strategy implementation.
• Enhancing company reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.

Qualifications for the Business Development Assistant Job

• Self-driven, flexible and hard working.
• Diligent and an exemplary team player.
• Able to work in a multicultural environment.
• Possess the skills and drive to motivate others.
• Good interpersonal skills.
• Innovative, aggressive and able to work under minimum supervision.
• Proficiency in MS Office suite of packages.
• Excellent communication both oral and written.
• Excellent phone etiquette.
• Analytical and time management skills
• At least 2-3 years’ experience in sales & marketing