IT Support Intern at Crystal Recruit

Requirements for the IT Support Internship

• Excellent verbal and written communication skills
• Ability to think logically
• Professionalism and dependability
• Willingness and ability to learn and adapt fast to work requirements
• Ability to maintain stable performance under pressure or opposition
• Willingness to travel
• Customer focus and ability to understand and appreciate different business processes
• Good memory of how windows operating system and application software work
• Excellent presentation skills and ability to demonstrate the workings of a software
• Knowledge in computer network installation and configuration
• Knowledge and good understanding of databases such as MySQl, Ms-Server, Oracle etc
• Knowledge in software development and programming in C#, ASP.net, CMS will be an added advantage

Responsibilities for the IT Support Internship

• Presenting and demonstrating the use of software solutions to prospective clients
• Assisting in user requirement specification analysis
• Assisting the development team in testing new software
• Installing software and training users
• Providing software support in person, via telephone and internet
• Assisting in the diagnosis of computer hardware, network and software problems and providing solutions
• Preparing software technical documentation and user guides
• The IT support technician will be expected to fulfill additional duties as assigned