Branch Manager at Old Mutual

Reporting to the Manager Branch Business, the incumbent will be responsible for managing the operations of the Branch and ensuring that the set targets both in production and number of Direct Sales Force (DSF), independent agents and direct clients are achieved.

Requirements for the Branch Manager Job

• 1st Degree in a Business related course
• Progress in ACII or AIIK
• Sales and Marketing
• 4 years’ experience
  Customer Focused
• PR/ interpersonal Relations
• Office administration skills
• Advanced Computer skills
• Good communication skills

Responsibilities for the Branch Manager Job

• Management of independent Intermediaries (Agents and Brokers)
• Management of Direct Clients
• Selects, interviews, recruits ,trains to achieve annual set numbers and facilitates professional courses for all company DSF, terminates services as necessary while maintaining the regulatory standards throughout the year
• Sets targets for each agent both for renewal and new business at the start of the business year ,monitors performance on a monthly basis to ensure volume targets are met
• Contributes actively in actualization of the company’s’ PR/Communication plan in Marketing and promotion of company products and identifies social responsibility activities in the region for consideration
• Formulates long term and short term strategic plan for the Branch in line with the Company’s strategic goals and takes part in Company’s’ strategic planning session
• Develops a rewards program to motivate the Direct Sales Force achieve projected sales.
• Supervises ,counsels, motivates and sets objectives for the Administration Assistant, Branch Underwriter,
• Customer Service Officers ,the Office Assistant and Sales Agents and carries out appraisals as per company plan in order to achieve the branch Objectives/targets
• Oversees branch administrative function and maintains all company assets in the branch including safe custody of Motor vehicle certificates ,cash/cheques and agents personnel files
• Oversees the underwriting of all the business introduced through the branch to ensure that the underwriting guidelines/procedures are followed within the authority guidelines, chairs renewal meeting on a monthly basis and ensures quotations are presented within 24 hours and 48 hours for those with consultations
• Implements the company credit policy through collecting premium and oversees
• Compliance to company (QOP) procedures ensuring adherence with regulatory requirements for all functions
  Claims liaison