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Britam is a leading diversified financial services group, listed on the Nairobi Securities Exchange. The group has interests across the Eastern and Southern Africa region, with operations in Kenya, Uganda, Tanzania, Rwanda, South Sudan, Mozambique and Malawi. The group offers a wide range of financial products and services in Insurance, Asset management, Ban...
Job Purpose
The role holder will be responsible for leading the development and implementation of an integrated direct and digital strategy that delivers outstanding digital and online sales revenue and services performance, in line with the delivery of the single distribution strategy. The direct sales channel offering will be recognized by customers as being distinctive, simple, accessible and personalized and will drive increased customer satisfaction and loyalty to Britam.
Key responsibilities
Key Performance Measures
STRATEGIC PERSPECTIVE
INITIATIVES PERSPECTIVE
OPERATIONAL PERSPECTIVE
Working Relationships
Internal Relationships:
Directly responsible for;
External Relationships:
Knowledge, experience and qualifications required
Competencies
Essential Competencies
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