IT Manager at Medanta Africare

Responsibilities for the IT Manager Job

• Working with senior management to achieve the overall objectives of the organization from an ICT perspective.
• Works with colleagues in a multi-disciplinary environment to achieve relevant goals and objectives.
• Works with end users and clients to address their ICT and related service requirements.
• Liaises with vendors and suppliers to ensure the best interests of the hospital are maintained.
• Strives to ensure that projects meet objectives on time and on budget by increasing employee adoption and usage.
• To optimize the utilization of in house capabilities in the delivery of ICT services
• The post holder works within the policies and procedures laid down by the hospital in respect of ICT and other matters.
• The post holder must be adaptable to new direction and instructions as issued by the Chief Executive Officer
• Be responsible for the management and supervision of ICT support staff.
• Ensure that a safe environment is maintained for staff and visitors in compliance with Health and Safety requirements and best practice.
• Being responsible for the day to day security of the work area to which assigned, with particular awareness of fire regulations and security arrangements.
• Keeping up to date with all relevant mandatory training for the department.
• Support the Hospital in all ICT services.
• Have agreed policies and procedures operated effectively throughout the hospital.
• Will act as the Hospital’s Data Protection Officer and will provide leadership and guidance to the organization in data protection matters
• Ensure that the hospital is fully compliant with data protection legislation
• Develop and motivate staff in the ICT Department.
• Meet targets within agreed reasonable timeframes.
• Operate and manage the hospital systems in a safe, efficient manner, and in accordance with recognized standards.
• Meet the ICT needs of end users given the limitations of the hospital’s overall procedures and policies.
• Develop and maintain quality services and standards.
• Build upon the positive image of ICT throughout the hospital.
• Advise hospital on best ICT practice.
• Deliver training and support to non ICT staff as appropriate
• To identify, plan, develop and manage the delivery of Information & Communications Technology services in support of the Managements objectives.
• To review and assess proven and emerging technologies which could be of benefit to the hospital with a view to determining their suitability and deployment within the Hospital.
• To support and provide advice in the development of systems and operational structures for effective management.
• To address systems development needs for servicing, output and outcome measurement.
• To develop effective communication mechanisms with the end user population and ensure their participation and ownership of ICT Projects.
• To plan, monitor and control the Department’s ICT work programs and budgets as delegated by Senior Management.
• To monitor and control the delivery of ICT services by consultants and external agents to ensure that value for money and appropriate services are delivered and maintained.
• To lead projects as identified by the senior management team

Qualifications for the IT Manager Job

• Significant knowledge in managing an ICT infrastructure and possess strong Project Management and Leadership skills with the ability to effectively implement change.
• Knowledge of commonly-used technology and procedures in the IT field including operating systems, servers, networks, network security, SAN, NAS, Microsoft, , firewalls, VPN, secure remote access internet access, virus protection, security filtering, LAN/WAN/MAN and Wireless etc
• Significant experience in various ICT systems/languages etc
• Excellent written and oral communications skills including an ability to translate technical ICT information into format that end users can understand
• Relevant ICT Qualification
• Healthcare setting experience desirable
• Strong knowledge of data protection and associated legislation
• Minimum four years’ experience in a similar role.