Transport & Customer Officer at Médecins Sans Frontières (MSF)

Main Purpose

Reporting to the Transport Manager, the incumbent shall be responsible for performing the day to day activities and administrative processes for the clearance and transportation of medical and non-medical goods according to MSF protocols and standards in order to ensure the optimal running of the mission

Key accountabilities include but are not limited to:

· Performing the day to day activities and administrative processes to ensure an efficient running of the clearance and transportation processes of medical and non-medical goods for a supply office (coordination or project) following the supply procedures according to MSF standards and protocols. Including the following activities:

· Managing and planning, in collaboration with the line Supervisor and the Warehouse Supervisor, the shipment of goods between the projects and/or from the capital to the projects choosing the best possible means of transport
· Responsible for the reception of international freight and its forwarding to the field.
· Responsible for all customs and administrative related issues
· Regularly assessing the local transport market (companies, prices, services, delays,…), and proposing different third party providers for validation

· Performing delegated tasks according to his / her activity and as specified in his/her job description

· Facilitation and processing of tax exemption documents and maintaining a clear & traceable record of all certificates of exports.

· Provide relevant information to the Transport & Customs Manager in regards to import and export processes & regulations in Kenya and East African Region. Be a self- driver of MSF vehicles if needed be after a prior authorisation from the Logistics Manager

Education and Knowledge Required

Experience

· Diploma in Clearing and Forwarding

· Bachelor’s degree is an added advantage

· Knowledge of SIMBA TRADEX system

· Familiarity with ASCYUDA system

· Knowledge in EAC Tariff code guidelines

· Essential computer literacy fluency in Excel, word, outlook express

· Experience in dealing with authorities

· At least 2 years' experience in supply chain/clearance & customs procedures related jobs

Language Essential working knowledge in English & Swahili

Competencies • Results and Quality Orientation

• Teamwork and Cooperation

• Behavioral Flexibility

• Commitment.to MSF Principles

• Service Orientation

• Stress Management