Manager – Sales Operations at Internet Solutions

JOB SUMMARY:

Reporting to the Sales and Marketing Director, the incumbent will be responsible for the sales relevant business support functions (HR, IT, Business Units, Marketing) to execute and deploy relevant sales projects. He / She will display analytical, systematic and strategic thinking in implementing and managing solutions and acts as the liaison for sales to other parts of the organisation.

The Sales Operations Manager will be responsible for conceptualising, co-ordinating and implementing sales enablement specific initiatives and programmes, the position involves managing multiple portfolios.

MAIN DUTIES AND RESPONSIBILITIES:

· Establish, define and align the sales operations process including governance, policy and ensuing methodologies for the sales organisation, working collaboratively with all the     business functions within IS and across African geographies.

· Maintain a sales governance framework including the authority matrix and ensure internal alignment.

· Represent sales on a number of internal workgroups and key IS projects to ensure that the sales organisation is represented correctly and sales requirements are met.

· Implement and measure sales processes and tools that drive positive behavioural change.

· Manage, maintain and re-enforce all process management related projects including quoting and Business Intelligence.

· Ensuring that a comprehensive sales communication strategy is in place which covers all sales related activities and events. Managing the execution and follow up of these communications.

· Sales Management assistance with Sales forecasting and financial reporting: accurate forecasting and pipeline management and accurate sales reporting.

· Manage the implementation and usage of the business intelligence tool for sales ensuring that all the users are well informed and educated.

· Drive effective account planning in the Sales Organisation, assisting with templates, training and quality assurance.

· Support all strategic Sales Operations initiatives where necessary.

QUALIFICATIONS:

• A degree in Business Administration or related discipline-sales management and proficiency in Computer packages.
• Post graduate qualification desirable.
• Minimum 8 years sales experience 4 of which must be in a Managerial capacity
• Proven track record in recruiting, managing, motivating, coaching and developing a sales team. Working experience in the Telecommunications and / or IT industry.
• Proven track record in managing sales to corporate clients in Telecommunications and / or IT industry.

SKILLS AND EXPERIENCE:

• Strong problem solving skills.
• Analytical and presentation skills
• Networking
• Professionalism
• Driving for results
• Planning & organizing
• Business insight
• Driving innovation
• Leveraging people skills
• Driving for performance
• Ability to lead others