At least a Bachelor’s Degree in Computer Science, Information Systems or equivalent.
Job Description Summary:
Operates as IT business partner, consulting with the business on IT requirements, I.T. Strategy, Account Management, Business Process re-Engineering and
Solution Design & implementation.
Ensure cost effective and/or innovative IT solutions are in place (or put in place) in alignment with the business strategy, prioritising and managing resourcing.
Job Purpose and Key Responsibilities:
To act as a single point of contact and accountability for IT business partnering, projects and service delivery.
Stakeholder Mgmt & Strategic Partnering:
Provide functional and thought leadership to IT and business leadership teams on ‘art of the possible’ to inspire and drive innovation and transformation in GSK businesses.
To work as IT Single Point of Contact for in-market Pharma business.
To provide leadership and consultation to Pharma stakeholders on IT investments and value-add activities in alignment and support of business strategic initiatives.
To work closely with the Pharma business to understand and ensure local business requirements, expectations and opportunities for countries in scope are identified, prioritized and represented in GPIT strategies.
To influence and actively participate in the definition and prioritization of GPIT strategies and solutions.
To work with the GPIT Leadership Team and key market business stakeholders to ensure the successful and on-time strategy deployment for Corporate Business Services (CBS) and GPIT projects, target operating model and delivery of benefits.
To ensure IT budget and funding is approved by all stakeholders both locally and above country and manage/track the market IT budget.
Project Portfolio Management & Delivery:
To ensure that all pre-project business analyses and other activities necessary to build Business Case, start projects and control budget are delivered.
Define problem statement and involve proper IT and non IT stakeholders, specialists and Business Consultants necessary to deliver Business Case and start project and ensure successful project delivery.
To ensure business users of new and/or changed IT systems modify their processes and/or ways of working to derive the planned benefits from the system.
Service Management & Delivery:
To ensure that Customer Satisfaction is regularly measured, analyzed, necessary corrective actions and improvement actions are taken.
To lead/facilitate serious escalation processes in countries in scope and to lead/coordinate the GPIT response to crisis situations, like unavailability of a critical system, data loss, FLU Pandemic, etc.
Support other Business Unit Operations:
Support Consumer and GMS operations where there is no IT representation from these Business Units
Interested and qualified? Go to GlaxoSmithKline Plc (GSK) career website on careers.peopleclick.com to apply