• Technical Writer at Angaza

  • Posted on: 4 July, 2017 Deadline: Not Specified
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  • Angaza’s Pay-As-You-Go solution enables businesses to extend flexible solar payment plans to the billion individuals without access to grid electricity. Our platform allows manufacturers and distributors of off-grid energy products to expand their customer base and access data–driven market insights. Angaza’s partners can launch their Pay-As-You-Go program today without the investment of building and operating the necessary technology. Through a licensing model, Angaza offers a complete Pay-As-You-Go platform that redefines how off-grid energy products are purchased, financed, and monitored in emerging markets. This presents an opportunity for over one billion people to purchase solar products for less than they currently spend on inferior energy options like burning kerosene. Angaza’s Pay-As-You-Go technology is suitable for a variety of products ranging from 1/2-watt solar study lights to 200+ watt solar home systems, as well as electronic clean cookstoves, micro-grid meters, and solar water pumps. Angaza's Pay-As-You-Go technology is used by manufacturers and distributors in 15 countries across Sub-Saharan Africa, Asia, and Latin America. For more on Angaza, please visit www.angaza.com!

    Technical Writer

     

    The chosen candidate will design the framework and content of our partner self-help materials, as well as actively identify processes for updating materials as our technology continues to evolve. The position will report directly to the Director of East Africa Operations and work in close collaboration with our Human Centered Designer and Trainer.

    Technical Writer Job Responsibilities

    • Articulate a vision for the future of Angaza’s help content
    • Develop a framework for creating and updating help content
    • Create content for training and support materials
    • Design user-facing articles to suit an evolving technical platform and Android application
    • Endow Angaza’s customer support team with the skills to update and innovate content
    • Test and evaluate content with new partners to ensure quality

    Requirements for the Technical Writer Job

    • 3-5 years technical writing experience, preferably in a startup
    • Very strong written and verbal communication skills
    • BA/BS in a writing or technical discipline, MA preferred
    • Strong copy and print design skills with experience in creation of training materials
    • High degree of personal initiative with the desire and ability to meet aggressive timeline, work independently and incorporate feedback
    • Happiness in a very dynamic, fast-paced, flexible (and fun!) atmosphere

    Method of Application

    Send your résumé, a detailed cover letter, and a sample of your work to careers@angazadesign.com using the subject line “Angaza Technical Writer Consultant”. Note that applicants must send a personalized cover letter and sample of work to be considered.

    Due to application volume, we will only be able to follow up with the most promising candidates. We plan to fill this position quickly, with a start date in August or September.

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