• Customer Care at Janta Kenya

  • Posted on: 10 July, 2017 Deadline: 15 July, 2017
  • View Jobs in Consulting View All Jobs at Janta Kenya
  • Subscribe to free job alerts
  • If you have not been getting our emails, check your Spam folder folder on Yahoo or Promotions tab on Gmail; mark us as Not Spam and add us to your contact list. Learn how to
    Janta Kenya is a HR Consultancy firm established with an objective of encompassing integral and necessary skills that most individuals and organizations need in everyday business. We have a team of professional HR consultants with extensive experience in all people management issues, and we are therefore well placed to offer advice for private, public and not-for-profit organisations.
     

    Customer Care

     

    Customer Care Job Key Duties and Responsibilities

    • Resolve customer complaints via phone, email, mail, or social media.
    • Use telephones to reach out to customers and verify account information.
    • Greet customers warmly and ascertain problem or reason for calling.
    • Work with customer service manager to ensure proper customer service is being delivered.
    • Provide information about the company to any potential client calling with enquiry.
    • Receive customer complaints and relay them to the right persons for resolution.
    • Ensure resolutions of complains within the promised timeframes by the Implementation & Support dept.
    • Periodically visit customers.
    • Keep the customers updated on the status of resolutions to various complains.

    Qualifications for the Customer Care Job

    • Diploma in Customer care, Business Admin, PR
    • At least 2 years of experience in a hospital.
    • Good communication skills
    • Attention to details.
    • Excellent communications skills both verbal & written.
    • Fluent in English & Swahili.

    Method of Application

    If you are the person we are looking for kindly send your CV and application letter to vacancies@jantakenya.com by 15th July, 2017 clearly indicating ‘Customer Care ‘on the subject line.

    Only shortlisted candidates shall be contacted

    Have you ever wondered what people doing similar jobs in different companies and industries earn? Contribute anonymously to Kenya's No. 1 Salary Database. Join MySalaryScale.
  • ❮ Back to All Jobs
  • Know more about Janta KenyaSimilar Jobs
  • Search for jobs by keyword
  • Business Development Director at Robert Walters
  • Latest Recruitment at CA Global
  • Job Openings at Corporate Staffing Services - 2 Positions
  • Digital Marketer at Duma Works
  • Job Vacancies at Africa Management Solutions Limited (AMSOL)
  • Sales Manager at Adept Systems, Management Consultants
  • Regional Security Manager at Atkin
  • Business Development Administrator at Outrival HR Solutions & Consultancies
Advertise your training programs and courses on MyJobMag
  • Filter Jobs
  • County | Search by region instead
    Field

    Industry

    Education

    Experience


    Also include jobs without defined experience

    Job Title

Display your company or industry jobs on your website or blog Get Started
  « 1 Recently Viewed Job
 
 
Send your application through

Yahoomail Gmail Hotmail