• Operations Supervisor at Motivate We Consulting (MWC)

  • Posted on: 11 July, 2017 Deadline: Not Specified
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  • MWC is a Human Resource Consultancy firm that provides top notch human capital solutions.

    Operations Supervisor


    The purpose of this role is supervision and execution of cleaning operations services such as post construction cleaning; floor washing, polishing & maintenance; carpet steam & dry cleaning; and degreasing of oil stained facilities. The Operations supervisor is responsible for ensuring that the 100% customer satisfaction is achieved.

    Responsibilities for the Operations Supervisor Job

    • Ensure that services are operated safely, hygienically and to contractual specifications.
    • Overall accountability for input & accuracy of timesheets.
    • Attend client program meetings & agree timelines in line with available resources.
    • Ensure that adequate resources are available for the works to be progressed in accordance with the schedule
    • Ensure that job schedules & all associated contracts paperwork is completed accurately & fully detailed.
    • Ensure all cleaning operations are executed within the agreed time frame
    • Ensure the proper utilization of materials to execute jobs
    • Create a detailed work schedule for each of cleaning operations assigned
    • Manage relationship with all stakeholders
    • Ensure timely and satisfactory resolution of all customer complaints/issues

    Qualifications for the Operations Supervisor Job

    • Minimum of a Diploma holder in any relevant course
    • At least 3 years’ experience in similar position.
    • Proven experience in leading a cleaning team.
    • Understanding of various cleaning approaches and methods.
    • Industry acumen and knowledge of external cleaning developments and innovations.
    • Basic to Intermediate level of proficiency in the use of Microsoft Office Package

    Method of Application

    Interested and qualified? Go to Motivate We Consulting (MWC) career website on talentboard.co.ke to apply

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