• IT Support Officer at Jobsikaz

  • Posted on: 14 July, 2017 Deadline: Not Specified
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    IT Support Officer

     

    Responsibilities for the IT Support Officer Job

    • Installing and configuring computer hardware, software, systems, networks, printers, soft phones, extensions (Grand stream), servers and scanners.
    • Planning and undertaking scheduled maintenance upgrade
    • Setting up accounts for staff, ensuring that they know how to log in.
    • Solving password problems.
    • Talking to clients and computer users to determine the nature of any problems they encounter.
    • Responding to breakdowns.
    • Investigating, diagnosing and solving computer software and hardware faults.
    • Repairing equipment and replacing parts.
    • Mentoring junior IT and technical staff.
    • Obtaining replacement or specialist components, fixtures or fittings.
    • Checking computer equipment for electrical safety.
    • Maintaining records of software licenses’.
    • Managing stocks of equipment, consumables and other supplies.
    • Responsible for troubleshooting any technical problems in the most efficient way possible.
    • Shift and on-call work may be required, particularly where computing equipment is in continual 24-hour operation.
    • Supporting the roll-out of new applications

    Qualifications for the IT Support Officer Job

    • DIPLOMA in IT or Related course.
    • Technical and analytical skills.
    • Organizational skills.
    • Interpersonal and communication skills.
    • Problem-solving skills.
    • Patience.
    • A meticulous and methodical nature
    • Attention to detail.
    • A logical mind.
    • The ability to work well under pressure.
    • Enthusiasm for continual learning and dealing with unique challenges.

    SALARY: 20-30K

    Method of Application

    If you feel you is the right candidate for this position send your application to jobs@jobsikaz.com with the Job title “IT Support Officer”. Only shortlisted candidates shall be contacted.

     

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