IT Support Officer at Jobsikaz
Posted on: 14 July, 2017
Deadline: Not Specified
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Responsibilities for the IT Support Officer Job
- Installing and configuring computer hardware, software, systems, networks, printers, soft phones, extensions (Grand stream), servers and scanners.
- Planning and undertaking scheduled maintenance upgrade
- Setting up accounts for staff, ensuring that they know how to log in.
- Solving password problems.
- Talking to clients and computer users to determine the nature of any problems they encounter.
- Responding to breakdowns.
- Investigating, diagnosing and solving computer software and hardware faults.
- Repairing equipment and replacing parts.
- Mentoring junior IT and technical staff.
- Obtaining replacement or specialist components, fixtures or fittings.
- Checking computer equipment for electrical safety.
- Maintaining records of software licenses’.
- Managing stocks of equipment, consumables and other supplies.
- Responsible for troubleshooting any technical problems in the most efficient way possible.
- Shift and on-call work may be required, particularly where computing equipment is in continual 24-hour operation.
- Supporting the roll-out of new applications
Qualifications for the IT Support Officer Job
- DIPLOMA in IT or Related course.
- Technical and analytical skills.
- Organizational skills.
- Interpersonal and communication skills.
- Problem-solving skills.
- A meticulous and methodical nature
- Attention to detail.
- A logical mind.
- The ability to work well under pressure.
- Enthusiasm for continual learning and dealing with unique challenges.
Method of Application
If you feel you is the right candidate for this position send your application to email@example.com with the Job title “IT Support Officer”. Only shortlisted candidates shall be contacted.
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