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The candidate will be in charge of operations including but not limited to managing, staffing, planning, budgeting, procuring and training.
Operations Manager Job Responsibilities
- To manage operations and production at the restaurants
- To lead the operations and production team to deliver within specific standards and schedules required
- Responsible for all day to day running of the branches including sales , customer service, quality control, operations/logistics, maintenance, staff development and training.
- To liaise with the respective Government/ Statutory Authorities to procure the necessary licenses and documentations
- Meets restaurant financial objectives by forecasting requirements; preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions.
- To manage production planning, forecasting, purchasing and stock control
- To maintain and improve the overall performance of the restaurant on a regular basis including cost analysis and monitoring of processes
- To develop Marketing Strategies and Promotion plans to successfully market the restaurant brand in the relevant media
- Manage and supervise the food & beverage staff to ensure maximum utilization of the manpower allocated
- Ensure strict compliance with all relevant Hygiene and Safety legislation and requirements
- To maintain close, professional and effective links with all external contractors/suppliers to ensure that they deliver to mutually accepted agreements and highest quality levels
- The operations manager will be accountable for the achievement of the sales and service targets for all branches.
- Will be required to spend 1/3 of his/her time at the stores, 1/3 at the office and 1/3 visiting clients/marketing.
- Should be very strong on food costs, estimation of food consumption at each store, placing orders with the central kitchen/stores and scheduling delivery of fresh food and beverages.
- Knowledge of basic kitchen practices, protocols and procedures
- Possess strong interpersonal skills to effectively communicate with staff, coworkers, and general public
- Knowledge of profit and loss (P&L) statements
- Proficiency in Microsoft Word, Excel, Outlook, and Point of Sale (POS) systems
- Possess self-motivational skills and hands-on management approach
- Possess impeccable service standards and attention to detail
- Possess strong skills in organization and efficiency
- Must be able to handle multiple duties in a fast paced environment
- Excellent interpersonal skills, oral and written communication skills, flexibility
- Willing to work a flexible schedule to include evening and weekend assignments
Requirements for the Operations Manager Job
- Bachelor’s Degree (Business or related field preferred)
- 3-5 years’ experience in a Managerial position required, preferably in a dining/restaurant setting and handling multiple units
- Knowledge of food hygiene and Health and Safety requirements
- A good understanding of quality assurance, procedures and protocols
Method of Application
If you are interested in the position and have the skills and talents we are looking for, Please send a copy of your updated resume, salary expectation and benefits to firstname.lastname@example.org with the job title Operations Manager as the subject before close of business 31st July 2017. Only successful candidates will be contacted.