The Associate Director of Information Management (ADIM) is responsible for creating, implementing, and monitoring the policies and procedures that guide CWS Africa’s overall cybersecurity posture, with careful attention paid to high-value assets (electronic data, and physical case files). Additionally, the role of the ADIM is to ensure that all departments at CWS Africa have a robust strategy for using information technology to increase the efficiency and effectiveness of their work across the organization while prioritizing security.
The position oversees the IT and data integrity needs of all CWS Resettlement Support Center (RSC) Africa’s programs. The ADIM is responsible for organizational-wide compliance to all PRM/RPC guidelines, and conditions within the PRM Cooperative Agreement that apply to the IT Department, Data Integrity, and File Library.
Additionally, this position oversees statistical reports generated within CWS RSC Africa operations and is responsible for the quality, coherence, management/control of all refugee data entered into the Worldwide Refugee Admissions Processing System (WRAPS). The position is also responsible for ensuring the physical and data security of all refugee information/files and developing and enforcing anti-fraud standard operating procedures. The ADIM acts as the focal point for all non-IT, Refugee Processing Center (RPC) communication and oversees all IT-related communication in coordination with the IT Manager.
This position directly supervises the IT Manager, Data Integrity Supervisor, and File Library Supervisor. The position indirectly oversees work of all Reports Analysts, IT staff, and Librarians.
This position reports to the RSC Africa Director.
The ADIM must have the ability to:
Physical: This position requires the employee to be able to bend, squat, sit, stand, walk, push/pull, handle objects (manual dexterity), reach above shoulder level, and use fine finger movements.
Environmental: Primarily indoors in a general office working environment Incumbents in this position will be exposed to marked changes in temperature and/or humidity; dust, fumes, gases, radiation, infectious diseases etc.; driving of motorized equipment/vehicle; working in confined quarters.
The candidate must be a US Citizen. Background check which includes references and an educational criminal check is required before the start of employment. A valid passport and the ability to maintain a valid passport throughout the entire appointment is required, which includes having enough passport pages for travel. The candidate should be of good health, willing and able to travel. Must be legally eligible to work and obtain a work permit in Kenya. Must have proof of Yellow Fever vaccination before traveling for RSC Africa.
Industry certifications in areas of IT are preferred.
Ensure effective exchanges of information with others. Examples of skills and behaviors include speaking to others respectfully; expressing ideas in a logical, organized way; sharing information appropriately; and clarity and conciseness in written communication.
Ensure constructive and supportive interactions with others. Examples of skills and behaviors include being positive and supportive when working with others; sharing information and resources freely; resolving conflict constructively; and proactively working to remove obstacles to success for others.
Utilize and apply job related knowledge to complete job tasks at a level that meets or exceeds expectations. Examples of skills and behaviors include utilizing job knowledge to solve problems or develop new approaches; maintaining or enhancing skills through continuing education; and taking on projects that will develop or enhance skills.
Work effectively and contribute as a member of a team. Examples of skills and behaviors include supporting other team members by sharing information; covering the work of others during absences, vacations etc.; and actively participating in developing ideas for ways to increase team effectiveness.
Analyze information and develop solutions to challenges that arise during the course of performing a job. Examples of skills and behaviors include researching and collecting facts; defining the issues and the parties affected; formulating options/solutions for addressing the problem; and engendering support for and implementing the solution.
Successfully lead a group to achieve operational goals. Examples of skills and behaviors include priority setting; timely decision making; planning and organizing; delegation; and managing and measuring work.
Building and Leading Effective Teams
Earn the respect of team members, create strong morale and spirit on the team and utilize the unique skills of all team members. Examples of skills and behaviors include managing diverse relationships; flexibility; being open and receptive; running effective team meetings; and exhibiting integrity and trustworthiness.
Accurately anticipate future consequences and trends and translate them into the fulfillment of workable strategies and plans. Examples of skills and behaviors include problem solving; dealing with ambiguity, creativity; innovation management and business acumen.
Interested and qualified? Go to Church World Service career website on rscafrica.applicantstack.com to apply