Food & Beverage Manager at Safari Lodges and Hotels

Reporting to the General Manager, the Food & Beverage Manager manages all aspects of the F & B Department including but not limited to operations, coordination of activities of all F&B outlets including banqueting, functions, guest entertainment and implements /enforces the KSLH Standards of Excellence in all areas supervised.
 

Key Duties & Responsibilities

• Responsible for the business performance of the F & B Department
• Evaluate and strategize on F & B Department  sales levels and profitability by creation of  innovative customer driven F&B products and services for all outlets
• Making improvements to the running of the business and developing the Department by contributing information and recommendations to strategic plans and reviews; determining system improvements & implementing change
• Control operational costs and identify measures to cut waste
• Setting departmental objectives that are aligned to the overall objectives of the organization
• Maintaining high standards of hygiene, safety and compliance with Food and Beverage Operation Manual
• Overall management of the department including staff training in order to deliver high standards of products and services.
• Building customer loyalty and KSLH reputation by promoting consistent production of excellent food and delivery of exceptional high quality service to meet and exceed customer expectations
• Preparing budgets, controlling costs and ensuring equipments are maintained in good conditions to achieve exceptional client/guest experience.
• Promoting teamwork through timely communication and coordination with other departmental heads
• Preparing the monthly operational report that must include customer feedback on products offered and service delivery

Person Profile

Education & qualifications: Food and Beverage or business related management qualifications at degree or diploma level from reputable Hotel/Hospitality College- Kenya Utalii College Advantageous
 

Experience:  5-7 years’ experience in F&B Management in a tourist class hotel with two years in similar position.
 

Communication: Excellent communication skills, be fluent in both English and

Kiswahili

Technological: Possess advanced computer skills (MS Office application) and working knowledge of computerized Material Control systems. Back ground in Micros helpful

Other Attributes: Energetic, out-going professional, Possess unquestionable personal values founded on accountability, integrity and transparency. Be a self –driven, service oriented & team player Have planning, organizing and strategic abilities with strong report writing and self-presentation skills.
International experience with a strong background in both Local international cuisine, menu planning & cost management advantageous

Work Environment: Able to work long hours with minimum supervision and often under pressure to meet tight deadlines. supervisory and motivation skills,

Shortlisted candidates will be required to provide the following documents:

1. Clearance Certificate from the Higher Education Loans Board
2. Clearance from Ethics and Anti-Corruption Commission
3. Certificate of Good Conduct from the Directorate of Criminal Investigations
4. Report from an Approved Credit Reference Bureau
5. Tax Compliance Certificate from the Kenya Revenue Authority