Purpose of the Job
The Regional Director (RD) is responsible for providing visionary and transformational leadership, and management to FH’s leaders and operations throughout the Africa region. This includes building a team of country and regional leaders to contextualize FH’s Heartbeat and Corporate Strategy into strategic goals, recruiting and mentoring servant leaders, and mitigating operational risk to achieve FH’s purpose of following God’s call to respond to human suffering and graduate communities from extreme poverty. This position oversees multi-million dollar operations in eight African countries through more than 1,500 staff. The RD serves on the Global Leadership Team (GLT), and supports coordination among the global functions of Programs, Relief and Humanitarian Affairs, Resource Development, Security, HR, IT, Sponsorship, Marketing, and Communications. Finally the RD ensures integration of Africa’s unique gifts into, and alignment with, FH’s global strategy and operations.
Essential Duties and Responsibilities
*Please note: this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Percentages are approximate.
Key Result #1 - Leadership, Vision, and Staff Development and Care: Recruit, onboard, mentor and empower regional leadership to fulfill FH’s Heartbeat and Corporate Strategy (30%)
1. Champion FH’s Vision, Purpose and Heartbeat and ensure staff in the region are learning and integrating them in all operations and programs. Lead and set the tone for spiritual health and development for FH staff in Africa in the context of the broader worldwide mission of the Body of Christ;
2. Provide overall proactive leadership, coaching and management to regional & country leadership. Directly supervise two Deputy Directors (over the 8 African countries), Program Quality Director, Operations Director, and Security Manager. Provide clarity on their roles, responsibilities, and support to the country offices, frame accountability for their results and performance, provide focused professional development and timely communication and performance feedback;
3. Support Deputy Directors to recruit and orient Country Directors (CDs) who own and live FH’s Heartbeat, program model and strategic goals, and who are enthusiastic and capable of leading and empowering FH’s staff, resources, and programming at appropriate scale;
4. Build a cohesive team spirit among the country and regional leaders toward common regional and global goals;
5. Ensure the proper recruitment, orientation, training, development and care of all FH field staff through coaching and modeling;
6. Provide counsel on major personnel and strategic issues and mediate conflicts as required.
Key Result #2 - Program Excellence: Integrate the African operational context into FH’s purpose of graduating communities from poverty and responding to human suffering, while promoting alignment between country, region and global strategies and operations (30%).
1. Represent the Africa Region on FH’s Global Leadership Team through active participation and support for its related strategic initiatives and tasks, and in representation of the unique opportunities, strengths, risks, and challenges found in the region;
2. Develop and support the implementation of FH’s strategic plan and programmatic model across the region, and within the unique country contexts where FH is operational;
3. Assist regional staff and CDs to conduct comprehensive evaluations of leadership, program, and operational performance, and develop and implement up-to-date regional and country-level strategic plans in alignment with FH’s Corporate Strategy. Support the refinement of FH’s global strategy at regular intervals to be responsive to the Africa region’s dynamic operational context;
4. With the Program Quality Director, develop metrics that monitor performance, results and compliance in key areas of strategy, programming, operations and strategic services;
5. Keep abreast of environmental, economic, social, political, and religious conditions in the field, and report to, and respond with, relevant global and regional stakeholders on such conditions as needed;
6. In partnership with the global Relief and Humanitarian Affairs team, empower the region to alleviate human suffering through responding to needs arising from natural and manmade disasters, and equipping communities through appropriate risk and resilience programming
Key Result #3 - Finance, Compliance, and Security Management: Steward the mission of FH by ensuring precise financial management, compliance, integrated risk management and duty of care (25%)
1. Ensure financial support, accountability, and adherence to budgets by conducting regular reporting, budgeting, strategic reviews with the Operations Director, and resolving issues with each CD;
2. Ensure operations (HR, Finance, Logistics & IT) in the region are supported and compliant with the organization standards and policies and proactively strengthen operational capacity across all the region and fields;
3. Oversee and support priorities, work plans, and performance of regional operations (finance, HR, logistics and IT) in coordination with related FH GSC units / departments;
4. Apply FH policy and procedures as required. This includes oversight responsibility for integrated duty of care, safety and security and protection for all staff, volunteers and visitors, including support of country leadership in identifying and bringing resolution to security and risk issues;
5. Follow up on performance and results to focus on key areas, including safety and security. This is also related to actively monitoring Field Operations, and all its components (strategy, leadership, human resources, security, finance, and so on);
6. Actively mitigate and resolve problems related to personnel, finances, security, and in-country programs;
7. Responsible for security management: Ensure that systems, policies, and procedures are properly developed and implemented in order to strengthen safety and security of all FH staff, volunteers and resources. Work directly with Global & Regional Security to manage all critical incidents in the Region;
8. Participate as needed in a Crisis Management Team when called to do so by the Chief International Operations Officer (CIOO)
Key Result #4 - Representation and Partnerships: Represent FH externally to develop and strengthen strategic partnerships and raise financial resources (15%)
1. Develop and maintain strong networks tightly related to FH’s Heartbeat, Vision and Purpose, in order to maximize FH’s impact and influence;
2. Support African country offices by representing the region to FH’s Affiliates, institutional and private donors, and partner organizations to present compelling fund development and partnership strategies;
3. Convey confidence in negotiating and troubleshooting key partnerships and contracts in support of and on behalf of FH in the region;
4. Conduct any other duties as assigned by the CIOO
Qualifications: To perform this job successfully, an individual must be able to perform each essential duty/function satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
Education and / or Experience: Academic training in International Development, Business Administration or relevant area. Post-graduate degree (Masters or higher) preferred; or equivalent combination of education and experience. Proven field experience for at least 7 years in at least one country in the region or equivalent environment
Supervisory Responsibilities: Directly supervises staff. Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints, resolving problems, etc.
Language Skills: Proficiency in spoken and written English. Proficiency in other official language(s) in the region is a significant advantage. Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or government regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information to top management, public groups, and organizational stakeholders, and respond to common inquiries, questions, or complaints from supporters, regulatory agencies, or members of the business community
Interested and qualified? Go to Food for the Hungry (FH Kenya) career website on workforcenow.adp.com to apply