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  • Posted: Aug 7, 2017
    Deadline: Aug 18, 2017
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    Sanergy is an award-winning social venture that builds healthy, prosperous communities by making hygienic sanitation accessible and affordable in Africa’s urban informal settlements. Our systems-based approach to solving the sanitation crisis involves five key steps: we build a dense network of franchised micro-entrepreneurs, who operate low-cost, high...
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    Operations & Analysis Manager - Pit Latrine Waste Management

    About the role: The Future Initiatives team develops and tests new products and services for addition to the Fresh Life portfolio, toward our goal of affordable, accessible sanitation for everyone, forever.
    Over the last year, we have conducted extensive research in the pit-emptying space globally and in the local Nairobi context, and have begun rolling out pilots to determine the most impactful and cost-efficient ways that we can innovate within the broken value chain that currently exists around pit latrines.
    We are looking for a driven, organized manager to bring structure to our ongoing operations, to conduct analyses to inform our next steps, and to ensure the team works effectively to achieve our goals.
    Responsibilities
    • Collaborate with Future Initiatives Manager to make strategic decisions on new service offering pilots by creating models for evidence-based decision making
    • Ensure the team connects ongoing operations with strategic thinking by feeding operational data into models to continuously revisiting strategic decisions based on learning
    • Coordinate internal and external resources to ensure that all aspects of project are delivered on-time, within scope and within budget
    • Manage ongoing operations of all existing elements of project (e.g. operational transfer stations) ensuring that customers are satisfied, protocols are followed, and all necessary data is captured
    • Revise and improve existing tools for planning, data collection, data entry and analysis; identify gaps and create new tools to fill them
    A week in the life of the Operations and Analysis Manager might include
    • Conducting a refresher training for transfer site operators to ensure data is entered correctly in a newly created tracker
    • Shadowing site operators and/or manual emptying teams to identify opportunities for increased efficiency
    • Revising financial model based on new operational data and preparing recommendations for next steps
    • Conducting monthly review of expenditure against budget with Finance team
    • Preparing project updates for dissemination to internal stakeholders on the Sanergy and Fresh Life team
    • Responding to emails and holding meetings to ensure direct reports, supervisor and other teammates are aware of and understand all important developments on the project
    • Tracking data and monitoring project timeline to allocate resources and plan for the week ahead
    • Documenting progress and delays, reasons for success, opportunities for improvement, and plans to incorporate learning
    Education and experience
    • Experience managing a team with many moving parts, allocating resources (human, time, financial) to ensure flawless execution
    • Demonstrated ability to bring structure to complex and ambiguous projects, breaking them into achievable tasks, and monitoring progress to support team in achieving results
    • Experience building complex financial and decision models (strong skills in Excel, with skills in other statistical analysis software desired but not required)
    • 2-5 years work experience
    • Degree in business or social science/research-related field (master's degree or comparable experience desired)
    Personal attributes
    • Passion for finding new ways to make affordable sanitation accessible to residents of informal settlements
    • Ability to manage time, keep calm under pressure, navigate several moving parts, and meet deadlines with ease
    • Hold a continuous, restless desire to improve yourself, your team, and your organization;
    • A collaborative mentality and positive attitude
    • Ability and desire to disregard what has been done before when solving problems (think outside the box)
    • Willingness and desire to get your hands dirty; appreciation for the irreplaceable hands-on experience
    The perks you’ll have
    • A holistic benefits package
    • Unparalleled opportunities for personal and professional growth
    • A unique chance to tackle critical challenges of sanitation, economic empowerment and food security 

    Method of Application

    Interested and qualified? Go to Sanergy on sanergy.bamboohr.com to apply

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