Career Opportunity at International Federation of Red Cross And Red Crescent Societies

Job purpose

The CEA delegate will support National Society and IFRC food crisis operations teams to enhance the impact, reach and efficiency of emergency response operations through the integration of CEA activities and approaches. This includes community communication, participation and feedback systems, behaviour and social change communication, information as aid and evidence-based advocacy.

Job duties and responsibilities

Technical support to operations

· Identify how National Societies and IFRC Africa food crisis operations teams can enhance the quality of their operations by integrating and/or scaling up an appropriate mix of approaches and activities to engaging with affected people and communities.

· Ensure CEA activities and approaches are integrated in operational plans and budgets, and add value by helping the operation to meet its aims.

· Support the harmonisation of CEA interventions across different sectors, within and across different operations, to help mainstream best practices.

· Provide technical support to National Societies and IFRC Africa food crisis operations teams to:

o Ensure emergency assessments are transparent and participatory, and capture people’s information needs and trusted and preferred communication channels.

o Build community participation into operational planning, design and implementation.

o Strengthen and/or help set up feedback mechanisms, including processes to make sure feedback is analysed and acted upon by operational teams.

o Strengthen and/or help set up systems for sharing life-saving, useful and actionable information with affected people about Red Cross and Red Crescent services, from selection criteria to health advice, as part of information-as-aid activities.

o To increase their reach and impact by helping teams, such as health, water and sanitation and disaster risk reduction, to set up methods to gain a deeper understanding of local perceptions, beliefs, culture, practices and values and to implement innovative behaviour and social change communication activities.

o To find ways to involve affected people in assessing the impact of the operational response.

o To ensure women, children, the elderly, people with disabilities and other vulnerable groups have equal access to information channels and feedback mechanisms particular to their needs, and taking into account any specific protection issues.

Capacity building

· Provide targeted CEA training and mentoring support to National Society staff and volunteers and IFRC Africa food crisis operations teams.

· Support the rolling out and adaptation of CEA Movement tools, methodologies and activities, as defined in the CEA Movement guide and toolkit.

· Build the capacity of the National Societies to integrate CEA into their ways of working and support the development of exit strategies to map out which CEA activities and approaches can/should be sustained after the end of operations in order to support long term resilience-building efforts.

Coordination, representation and reporting

· Work closely with the IFRC CEA Regional Advisor for Africa to ensure there is consistency and sustainability between CEA in emergencies and CEA in long term programming within the region.

• Coordinate CEA efforts with Movement partners.

· Coordinate and identify partnership opportunities with other NGOs, humanitarian agencies, UN, private sector and Government through food crisis working groups.

· Identify opportunities for partnership with external organisations, including the use of technology and innovative approaches to enhance CEA.

· Ensure CEA data is included in existing Information Management systems and platforms so it can be used to inform decision-making processes at strategic and operational levels.

· Support evidence-based learning by supporting operational teams to assess and monitor levels of community engagement through research, impact surveys, perception studies and case studies.

• Support the positioning and visibility of Red Cross and Red Crescent CEA achievements and share data with the wider humanitarian network to inform and influence the overall response.