General Manager Sales & Operations- Waste Management Services at NFT Consult

Roles for the Sales and Operation Job

• Driving growth in our Waste Management Services business unit by leading the team on initiatives to expand customer portfolio, and deliver predictable and cost efficient services.
• Train Sales Representatives, in collaboration with your Talent Partner, on how to close an agreement with a potential commercial or municipal customer, utilizing a problem-led sales conversation that you have previously tested with positive results.
• Coach an assistant manager on developing a new strategy for increasing customer satisfaction, based on rigorous analysis of Net Promoter Score data, and help him lead planning through implementation and evaluation.
• Meet with collaborators from Fresh Life Initiative to determine and address root causes of bottlenecks to toilet network expansion.
• Analyze data on cost of collecting and delivering waste, and use the analysis to present to the Director a continuous improvement project you would like to lead.
• Observe operations and share feedback with assistant managers, supervisors and team members, with the aim of improving efficiency and developing the team capabilities.
• Contribute on behalf of the Waste Management Services business unit to defining organization-wide annual goals, giving feedback and setting sales and operation targets collaboratively.

Sales manager Job Requirements

• Master’s Degree in Marketing, Sales Management, Business, Commerce or equivalent.
• Professional courses in sales and marketing will be an added advantage.
• Experience in scaling a business commercially.
• Experience in managing a sales or marketing team.
• Experience in solution selling will be an added advantage.
• A collaborative spirit that compels you to work beyond your team.
• A desire to understand and serve customers.
• A willingness to embrace diversity, integrity and empathy.
• An innovative approach to assessing and testing new ideas.
• An enthusiasm to achieve set targets and improve yourself professionally.