Human Resources Business Partner at Britam

Job Purpose

Planning, directing and coordinating of human resources programs, policies and activities in Britam Insurance Company (Rwanda) Limited, which include recruitment and retention; talent management, performance management, employee relations. Prefered candidate Rwandese National.

Key Responsibilities

• Plans, directs, supervises, and interprets human resources policies and procedures for the respective country business
• Implements staff training programmes in the respective country in accordance with the defined guidelines
• Administers staff benefit schemes including Group Medical, Group Pension and Group Life Insurance
• Ingrain the performance management culture and administering the performance aide through using the balanced scorecard methodology
• Manages employee welfare issues
• Develop and implement effective retention plans for key resources
• Execute the entire SU recruitment and on boarding process and activities, e.g. approvals, advertisement, shortlisting, interviewing, negotiation, contract management and induction
• Conducts exit interviews to identify reasons for employee separation from the company
• Plans and conducts new employee orientation to foster positive attitude toward organizational objectives
• Enhancing the right culture and creating ownership of the organisation’s values, vision and mission and driving change in line with business goals
• Ensures the maintenance of up-to-date personnel records and statistics, both physically and online
• Prepares monthly reports to the CEO and Group
• Perform any other duties as may be assigned from time to time

Working Relationships – Internal & External

• Directly accountable to the Country CEO and indirectly to the Group Human Resource Manager
• Required to liaise and work closely with the other line managers as may be necessary
• Labour Law organizations

Knowledge, Experience And Qualifications Required

• Bachelors’ Degree in Social Sciences, Human Resources or related field
• Post graduate diploma in HR
• 6-8 years’ experience in a similar position 2 of which should be in a supervisory role
• Knowledge of HRIS and Oracle ERP is an added advantage
• Prefered candidate Rwandese National

Technical Competencies

• Labour laws
• HR metrics
• Project Management
• Negotiation skills

Essential Competencies

Leading and Supervising: Provides team with a clear direction based on the overall strategy and objectives of the department; motivates and empowers others with a clear sense of purpose; creates a positive climate that fosters learning and development; acknowledge high potential talent within the team; sets and articulates the vision and values through own personal behaviour.

Persuading and Influencing: Gains clear agreement and commitment from other; promotes the departmental strategy and objectives during team conversations; promotes ideas on behalf of the team and or department; makes a strong personal impact on others; takes care to manage the team’s impression and brand on others.

Presenting and Communicating Information: Speaks fluently; expresses opinions, information and key points of an argument clearly; responds quickly to the needs of an audience and to their reactions and feedback; projects credibility.

Adhering to Principles and Values: Upholds ethics and values; demonstrates integrity; encourages team and individual responsibility towards the community and the environment.

Analysing: Analyses numerical data and all other sources of information, to break them into component parts, patterns and relationships; probes for further information or greater understanding of a problem; makes rational judgements from the available information and analysis; demonstrates an understanding of how one issue may be a part of a much larger system.

Planning and Organising: Sets clearly defined team objectives; plans activities and projects well in advance and takes account of possible changing circumstances; identifies and organises resources needed to accomplish tasks; manages time effectively; monitors team performance against deadlines and milestones.

Delivering Results and Meeting Customer Expectations: Focuses on customer needs and satisfaction; sets high standards for quality and quantity; monitors and maintains quality and productivity; works in a systematic methodical and orderly way; consistently achieves projects goals.