Support Services Coordinator at Terre des hommes

Main Responsibilities

Responsibility: Manages the programme's financial resources

Aim: To ensure on-going sound financial management that complies with internal procedures and with the guidelines of financial partners

Activities

• Ensure the programme's global financial monitoring (reporting);
• Ensure high quality accounting;
• Ensure high quality cash management in accordance with security considerations and program needs;
• Ensure compliance with financial rules in the management of the programme's main partnerships;
• Ensure that each budget holder has received adequate training for managing their budget and codifying expenditure correctly;
• Manage and facilitate external audits, internal control and fraud prevention.

Activities specific to institutional donors:

• Ensure the production of budget forecasts, the implementation and monitoring of the programme's budget and reporting;
• Produce correct and timely financial information to complete proposals and financial reports;
• Produce competitive budgets designed to secure funds from donors;
• Facilitate the establishment of country strategy by making the financial information and analysis available.                                           

Responsibility: Implement the programme's HR strategy (pay, social and training policies) and ensure implementation of HR processes.

Aim: equitable treatment of staff and efficient HR management in support of the programme

Activities:

• Help define pay, social and training policies;
• Define and implement the corresponding HR processes;
• Manage national staff recruitment and assessment processes;
• Ensure the administrative management of programme staff;
• Ensure the management of medical evacuations for expatriate staff and the management of accidents and serious incidents.

Responsibility: Guarantee compliance with the programme's administrative and legal framework

Aim: TdH presence is secure from a legal standpoint

Activities:

• Guarantee the correct archiving of the organisation's documents;
• Ensure compliance with legal requirements (HR, administrative, financial, etc.), referring to local expertise if required  (lawyers, employment inspectors, etc.);
• Keep a watch on NGO forums, take part in the activity of networks on legal and HR aspects;
• Follow up partnership contracts and ensure they comply with internal rules and donor obligations.

Responsibility: Oversee the mission's logistics management (procurement, equipment, fleet of vehicle, stocks, bases) in compliance with internal and donor procedures

Aim: To ensure an efficient logistics management that guarantees a smooth-running of projects

Activities:

• Participate to opening the bases if needed: premises selection, procurement, equipment, hiring staff;
• Define the logistics action plan (procurement plan, logistics objectives and priorities);
• Ensure the implementation of logistics procedures (procurement, equipment, vehicle fleet and stocks…) and carry out internal control;
• Write out the call for tender;
• Together with the Country Representative, ensure the correct security management of the delegation;
• Support national logistics team in their daily organization and priorities.

Responsibility: Manage the delegation’s administrative and logistics team

Aim: Develop the team's autonomy and performance

Activities:

• Supervise and lead the administrative and logistics team, set objectives and appraise staff under direct line management;
• Support to manage staff contracts (leave, end of trial period, etc.); if the need arises, co-validate.

disciplinary procedures with the Country Representative

• Monitor the team's career development: define training needs, provide training and capacity building and provide guidance on professional development.

Other:

Values

• In his/her professional activities, adhere to the values of commitment, expertise, integrity and self-reliance;
• Work in different cultural backgrounds and in difficult situations, deal with confrontation due to differences (intercultural).

Abuse Prevention Policy (CPP) - Operational Risk Management

• Commit to respect Tdh Risk Management Policies including: Child Safeguarding Policy, Safety and Security Policy and Anti-Fraud/Corruption Policy, Whistle Blowing Policy;
• Commit to ensure the best implementation possible of the Tdh Risk Management Policies.

Commit to inform supervisors and to deal with any cases, allegations, or possibility of transgression, even potential, of the Tdh Risk Management Policies.