• Front Desk Assistant at Sustainet Group

  • Posted on: 9 October, 2017 Deadline: Not Specified
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    Sustainet E.A. is a Non- governmental organization promoting sustainable agricultural practices in East and Horns of Africa. Our network includes 209 NGOs/CBOs from the region with a reach out of 1.5 million small-holder farmers. Sustainet E.A.

    Focuses on promotion of sustainable agricultural practices aimed at eradicating hunger and poverty through increasing agricultural productivity and profitability while conserving the utilization of the natural resources.

    Sustainet came into being as an initiative by the German Council for Sustainable Development through "programme of action 2015: Poverty reduction- a Global Responsibility", in 2003.

    Front Desk Assistant


    Job Description

    Sustainet Group Ltd. is looking for a pleasant Front Desk Assistant to undertake all receptionist and clerical duties at the desk of our main entrance.
    You will be the “face” of the company for all visitors and will be responsible for the first impression we make.

    The ideal candidate will have a friendly and easy going personality while also being very perceptive and disciplined. You should be able to deal with complaints and give accurate information.

    A customer-oriented approach is essential the goal being to make guests and visitors feel comfortable and valued while on our premises.

    One with excellent oral and written communication skills and able to organize their work using Microsoft office tools (MS Excel, Word, Power Point) and operate office equipment. Ultimately, a successful Front Office Assistant should ensure the efficient and smooth day-to-day operation of our office.


    • Operating the switchboard by answering, screening and directing phone calls.
    • Serve visitors by greeting, welcoming and directing them appropriately; notify company personnel of visitor arrival.
    • Provide general administrative and clerical support including scanning and copying
    • Organize scheduled appointments, such as board room and conference room bookings
    • Sort and distribute incoming / outgoing correspondences such as parcels
    • Assist in the preparation of regularly scheduled reports – such as organizing reports in power point.
    • Supervise office cleaning.
    • Ensure office & Café supplies are replenished
    • Maintain Sustainet Group contact lists
    • Act as the point of contact for internal and external clients
    • Liaise with Head of HR & Administration on security and parking matters for Shiriki house and Raphta Heights building.
    • Proven 3 years and above experience as a Front Office personnel
    • Knowledge of office management systems and procedures
    • Working knowledge of office equipment, like printers, PABX
    • Proficiency in MS Office (MS Word, MS Excel and MS PowerPoint, in particular)
    • Excellent time management skills and the ability to prioritize work
    • Attention to detail and problem solving skills
    • Excellent written and verbal communication skills
    • Strong organizational skills with the ability to multi-task
    • Diploma in Front Office Management

    Method of Application

    Applicants should send to The Human Resource Manager on hr@sustainetgroup.com. Indicate on the Email Subject the job title being applied.

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