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  • Posted: Nov 16, 2017
    Deadline: Nov 30, 2017
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    We are a Destination Management Company specialising in the provision of highly personalised and exceptional services in East and South Africa.  Our team is made up of proven professionals, who love their work and gain great satisfaction from the knowledge that each and every person who travels with us has a rewarding and enriching experience.


    Read more about this company

     

    Sales Consultant

    Job Details:

    Reporting to the Sales Manager, the sales consultant provides the service of preparing and organising, presentations, proposals and itineraries to agents while ensuring flawless customer service throughout the travellers’ stay at their destination for East Africa destination (Kenya, Tanzania, Zanzibar, Uganda & Rwanda). He/she is also involved in responding to daily enquiries sent out by clients.

    Duties and Responsibilities:

    • Responsible for handling daily correspondence with overseas Travel agents, Tour operators and wholesalers and ensuring that the 24 hour deadline response is met.
    • Responsible for lodge, hotels and flight bookings and all other extras needed by clients in FIT bookings and regular departures.
    • Drawing safari itineraries and tour planning.
    • Liaising with operations department for any action relating to safari and briefing of Guides and drivers prior to FIT safaris.
    • Responsible for creating tour costing using GRAN IT for FIT requests.
    • Liaising with accounts department on tour invoicing and payments.
    • Compiling a Weekly Sales Report
    • Reconfirming of bookings and finalising prior to forwarding files to operation department.
    • Working within the stipulated release periods to keep related costs at a minimum
    • Managing cancellation fees, by keeping them to a minimum, and ensuring that they have been passed on to the agent where applicable.

    Minimum skills and competencies required for this position are as follows:

    • Degree in Tourism management or marketing
    • At least two (2) years’ work experience
    • Adaptability and behavioural flexibility
    • Strong interpersonal skills
    • Excellent communication skills
    • Enthusiasm, energy and ability to deliver
    • Computer literacy, specifically in MS-Office, GranIT, and spreadsheet packages;
    • Ability to work under pressure and to meet deadlines;
    • Ability to work with no supervision;
    • Knowledge of Spanish language is an added advantage

    Method of Application

    Interested and qualified candidates should express their interest by submitting their applications directly to hr@kobo-safaris.com by 30th November 2017.

    Please note that only shortlisted candidates will be contacted for interviews.

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