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  • Posted: Nov 17, 2017
    Deadline: Not specified
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    CAREMAX Health is a US-Diaspora initiative and your "one-stop-shop out-patient facility” that offers a wide range of services aimed at meeting your needs in a holistic manner
    Read more about this company

     

    Admin Assistant / Customer Service

    Job Description

    Reports to: Finance and Admin Manager

    Job purpose: Welcoming patients by greeting and helping them; scheduling appointments; General office Administration and maintain the book of Accounts for the Company

    Job Responsibilities

    • Welcomes patients and visitors by greeting patients and visitors, in person or on the telephone; answering or referring inquiries.
    • Optimizes patients’ satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone.
    • Keeps patient appointments on schedule by notifying provider of patient’s arrival; reviewing service delivery compared to schedule; reminding provider of service delays.
    • Comforts patients by anticipating patients’ anxieties; answering patients’ questions; maintaining the reception area.
    • Ensures availability of treatment information by filing and retrieving patient records.
    • Maintains patient accounts by obtaining, recording, and updating personal and financial information.
    • Obtains revenue by recording and updating financial information; recording and collecting patient charges; controlling credit extended to patients; filing, collecting, and expediting third-party claims.
    • Maintains business office inventory and equipment by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies; scheduling equipment service and repairs.
    • Protects patients’ rights by maintaining confidentiality of personal and financial information.
    • Maintains operations by following policies and procedures; reporting needed changes.
    • Assist in keeping proper books of accounts for the company including Petty cash Management, tax filing &
    • Payment, statutory filing and payments, Debtor & Creditors management and reconciliations.
    • Contributes to team effort by accomplishing related results as needed.

    Qualifications

    • Diploma or degree in business and administration and customer service.
    • CPA II and above
    • Excellent customer care skills and telephone skills.
    • 3+ years’ experience as an Office Admin & Accountant.
    • Good communication skills.

    Method of Application

    Interested candidates should apply before the close of business on Monday November 20th, 2017.

    Send a copy of an up-to-date CV with three referees of which two (2) should be professional to info@caremaxhealthkenya.com, quoting the job title and expected salary in the email subject.

    Only shortlisted candidates will be contacted. Candidates who fail to follow application instructions will be disqualified automatically.

    NB: If shortlisted, bring your original Certificates for inspection during interview.

    Build your CV for free. Download in different templates.

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