• Supervisor at a Leading Restaurant

  • Posted on: 4 December, 2017 Deadline: 1 January, 2018
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  • A leading restaurant and cafe specializing in pizzas, pastas and salads is currently seeking to fill the positions of experienced Restaurant Supervisor.

    Restaurant Supervisor

     

    Job Description

    Job Responsibilities

    • Managing the floor and having sectional meetings with service staff
    • Leadership and training of new staff and trainees
    • Ensuring Stock take is done appropriately
    • Monitor cutlery & crockery and avoiding any breakages or losses
    • Check the restaurant for anything broken or that needs maintenance e.g blown light bulbs and report to the maintenance team
    • Assisting on the floor during busy shifts
    • Place orders and inspect stock on delivery
    • Oversee preparation of the restaurant set up and the guests sitting area
    • Ensuring smooth operations
    • Conducts shift meetings with team members on a regular basis
    • Ensure operational standards and customer service are implemented in the restaurant. Conduct opening and closing tasks as well as mid morning inspections.
    • Conducts weekly evaluations and action plans
    • Assist the Assistant Manager in managing Restaurant stock level according to laid down procedure (ordering, receiving, stock control and stock takes)
    • Motivates and develop team members
    • Provide on job coaching and mentoring of crew to ensure desired skill levels
    • Interfaces with customers and resolve queries
    • Ensure a friendly and hospitable restaurant atmosphere; leads by example
    • Supervises and ensures Bar controls, coffee and other drinks controls ensuring our quality and standards are maintained.

    Accountabilities

    • Maintain professionalism with staff and customers at all times
    • Ensures customers clear their bills before they leave
    • Ensures service delivery is efficient at all times and to all customers
    • Any other duty which may be assigned to you by the assistant manager from time to time

    Method of Application

    Interested candidates should send a copy of their detailed CV to 2015.hotel.2015@gmail.com indicating the position applied, references must be indicated on the CV. Only shortlisted candidates will be contacted. Applications close on 1st January 2018.

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