Key Account Managers at Airtel

Job description

Airtel Kenya wishes to recruit for the position of Key Account Manager – Public Sector, within the Enterprise Division. Reporting to the Head of Public Sector Sales, the incumbent’s role will include;

• Sales: Meet and exceed given sales quota within an assigned portfolio of government and public sector accounts
• Business Development: Develop key relationships at both national and county governments to drive solutions that are innovative and provide value relative to the customer’s respective business needs
• Portfolio management: Responsible for overall account strategy & management to improve quality of relationships, product penetration, revenue share, supplier status and ranking
• Advocate: Serve as customer advocate, accountable for escalation and proper customer positioning on all issues pertaining to customer satisfaction
• Documentation: Ensure that all account plans, organizational charts, account information and related documentation are current and on file record
• Contract life cycle management: Provide overall management of new, existing portfolio and information relative to the customers including legal, product pricing, commercial management relative to contract agreements, price books, pricing tools, one-off deal specific bids, etc.
• Reporting: Ensure accuracy and timeliness of reporting in sales pipeline management, all regular and ad hoc sales reports as and when required

Qualifications:

• Undergraduate Degree in business related field or economics
• Minimum of 5 years’ experience in consultative selling, handling high value opportunities
• Working experience in Telecoms, ICT, ISP, Banking or related industry
• Good experience in managing complex solutions and government procurement
• Good knowledge on work processes in both National and County Government

Competencies and behavior

• Proactive, self-driven, energetic, resourceful and creative with experience of dealing with public sector
• Good presentation skills, able to project a strong, positive image of self and the Company
• Build good customer relationships at all levels to maximize Airtel Business’ ability
• Able to deliver professional sales presentation, proposals and reports. High Proficiency in Excel and PowerPoint.
• Must be a strong team player with a commitment to value-based leadership.