ICT Manager at Caritas Microfinance Bank

Job Description

Reporting to the CEO the ICT Manager is responsible for overall Management, operations and execution of IT strategy for the organization.

Job Accountabilities

• Oversee all technology operations including networks, compute infrastructure, Databases, Banking applications and deploy & operate them according to established goals
• Devise and establish IT policies and systems to support the implementation of strategies set by the Board.
• Translate business needs to determine technology requirements
• Oversee IT projects and system changes
• Control IT budget and manage both capital expenditure and OPEX in line with set goals
• Establish and maintain operational and change procedures
• Coordinate and supervise IT staff, vendors, and other professionals in delivery of company objectives
• Database administration:
• Installation, configuration and upgrading of MS SQL server software and related products.
• Establish and maintain sound backup and recovery policies and procedures.
• Perform database tuning and performance monitoring
• Perform application tuning and performance monitoring.
• Plan growth and changes (capacity planning).
• Provide 7×24 ICT support
• Implement and maintain database security (create and maintain users and roles, assign privileges).
• Manage system implementation/upgrades of the core banking system
• Ensure the ICT infrastructure is well protected and secured against internal and external threats
• Proper change management systems
• Provide leadership in performance management, employee development, talent management and building a work environment that drives high performance and employee satisfaction
• To perform any other duty as assigned in line with the organization goals and objective.

Qualifications

• A university degree in IT /Computer Science
• ITIL foundation level certification
• MCSA /MCSE/ CCNA desirable
• Knowledge and experience in windows 2008/2012 SQL server
• Solid technical skills in databases, networks, and banking applications
• Knowledge of the banking products, services, policies and systems, to enable appreciation of the impact of the role.
• General awareness of the bank’s operating and security procedures.