• Transaction Risk Mitigation Officer at Standard Bank Group

  • Posted on: 9 January, 2018 Deadline: Not Specified
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  • We are a leading integrated financial services group on the African continent with a heritage of over 154 years. We have an on-the-ground presence in 20 countries in sub-Saharan Africa, fit-for-purpose representation outside Africa and a strategic partnership with ICBC. This unique footprint supports our strategy to connect African markets to each other and to pools of capital globally.

    Transaction Risk Mitigation Officer


    Job description

    Job Details

    Operations: a range of essential and complex services to ensure processes across the bank work as effectively and efficiently as possible

    Job Purpose

    Quality Assurance - Provide quality Service to our customers through Verification of inward cheques debiting their accounts.

    Risk Management-Carry out proper /keen verification of cheque details to establish authenticity /correctness of drawing to enable passing, and detect any fraudulent transactions.

    Key Responsibilities/Accountabilities

    • Risk Management/ Loss control by ensuring :-
    • Proper validation and verification of cheques to ensure that only valid instruments are paid.
    • Confirmation of all cheques of Kshs 300,000.00 and above.
    • Confirmation of all foreign currency cheques whose value is equivalent of Kshs 200,000.00 and above are confirmed depending on the prevailing exchange rates.
    • Cheques cleared through Equity Bank for Kshs 100,000.00 and above are confirmed
    • Keeping records of all call backs done in the prescribed manner.
    • Unpaid cheques are processed within KBA timelines
    • Transactional Risk Mitigation Unit (TRMU) officer to ensure unpaid/recalled cheques are forwarded to clearing department for flagging reconciliation
    • A 100% validation on dividend cheques against customer post-print master files.
    • Reconciliation of customers’ dividend payments accounts and reporting
    • Maintenance of customers’ post-print master files.
    • Support the team with dividend payments customer queries and investigations.
    • Forward the day’s total count of transactions done to enablement team for MIS metrics system capture.
    • Responsible for the implementation and adoption of all Compliance, Anti-Money Laundering and Sanctions related requirements contained in policies, procedures and processes.
    • Risk and Compliance
    • Limit potential losses to the bank by ensuring that laid-down procedures are adhered to at all times.
    • Adhere to all applicable laws, regulations, group policies and procedures.
    • Carry out Business continuity Test as assigned.
    • Report suspected cases of money laundering to the compliance officer.

    Service Excellence

    • Adhering to Service Level Agreements (SLA’s) with partnering business units.
    • Adhering to telephone etiquette standards.
    • Attending to queries within 48 hours.
    • Ensuring that work is processed timely and accurately.
    • Adhering to customer requests.
    • Preferred Qualification And Experience
    • Degree holder from a recognized University (min – 2nd class upper or equivalent).
    • Professional Qualifications
    • Banking examinations desirable.
    • Exposure to other bank operations is desirous


    1 – 2 Years banking experience, with exposure to operations.

    Knowledge/Technical Skills/Expertise


    • A broad understanding of the bank’s procedures and policies and the application of the Group Reference Guide with particular emphasis on the fulfilment environment, policies and procedures.
    • Knowledge of the Code of Banking Practice. Understanding of service and Managing Local Market sales initiatives
    • Computer Literacy

    Method of Application

    Interested and qualified? Go to Standard Bank Group career website on careers.peopleclick.eu.com to apply

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